As a Travel Operations professional at Travelia Tours, you will play a crucial role in creating unforgettable travel experiences for our clients. Based in Mumbai, this full-time on-site position will require you to handle various aspects of travel operations with a keen focus on customer service and attention to detail. Your responsibilities will include managing travel arrangements, communicating effectively with clients and vendors, and ensuring exceptional service delivery throughout the travel process. From crafting customized itineraries to coordinating travel packages, you will be instrumental in making our clients" dream vacations a reality. To excel in this role, you should have prior experience in Leisure Travel and be familiar with industry-specific software and tools. Your ability to handle client enquiries, manage expectations, and prepare detailed costings and proposals will be essential in meeting client requirements and ensuring a seamless travel experience. Effective communication and coordination skills are key as you will be liaising with clients from the initial enquiry stage to post-trip follow-ups. Building strong relationships with travel partners, vendors, and clients will be vital in delivering exceptional service and maintaining client satisfaction. Additionally, your knowledge of global travel destinations, trends, and logistics will be valuable in creating authentic and personalized travel experiences. You should be adept at managing stress, prioritizing tasks, and meeting deadlines to guarantee optimal client satisfaction. As part of your role, you will also be responsible for preparing monthly performance reports, tracking client feedback, bookings, and financial outcomes to continuously enhance our operational efficiency and service quality. Your dedication to excellence and passion for travel will contribute to Travelia Tours" commitment to delivering unforgettable travel experiences beyond the ordinary.,
As a Travel Operations professional at Travelia Tours, your role will involve handling travel arrangements, communicating with clients and vendors, providing exceptional customer service, managing travel itineraries, facilitating travel packages, and handling accounts. Your responsibilities will include: - Handling travel arrangements, including bookings for airlines, hotels, and land arrangements - Communicating with clients before, during, and after trips to manage expectations and provide updated travel information - Preparing costings and proposals for travel itineraries based on clients" briefs - Coordinating start-to-end travel requests with clients and ensuring smooth travel experiences - Assisting clients in dealing with different consulates for visa requirements - Maintaining strong relationships with travel partners, vendors, and clients - Tracking client satisfaction, bookings, and financial outcomes to prepare monthly performance and operational reports To excel in this role, you should have: - Experience in leisure travel - Knowledge of travel industry software and tools - Strong relationship-building skills - In-depth knowledge of global travel destinations, trends, and logistics - Ability to handle stress, manage time effectively, and meet deadlines to ensure client satisfaction Join Travelia Tours to be a part of a team that specializes in crafting tailored travel experiences beyond the ordinary, creating authentic connections with destinations, and making dream vacations a reality.,