Travel Executive

Looking for Travel Executive to join our dynamic team and embark on a rewarding career journey.

Must Know : GDS Systems, Galileo

• A Travel Executive, also known as a Travel Coordinator or Travel Manager, is responsible for managing and coordinating travel arrangements for individuals or groups within an organization
• Their primary goal is to ensure smooth and efficient travel experiences while considering factors such as cost, time, and traveler preferences
• The specific duties and responsibilities of a Travel Executive may vary depending on the organization and industry, but here is a general overview:Itinerary Planning:Develop detailed travel itineraries for individuals or groups, including flights, accommodations, ground transportation, and any other necessary arrangements
• Consider the preferences and requirements of travelers, such as dietary restrictions, accommodation preferences, and transportation needs
• Booking and Reservations:Make reservations for flights, hotels, rental cars, and other travel-related services
• Ensure that all bookings are accurate and comply with the organization's travel policies
• Cost Management:Negotiate with travel suppliers to obtain the best possible rates and terms
• Monitor travel budgets and expenses, seeking cost-effective solutions without compromising on quality
• Travel Policy Compliance:Enforce and ensure compliance with the organization's travel policies and guidelines
• Educate travelers on company travel policies and procedures
• Communication:Serve as the main point of contact for travelers, addressing any concerns or issues that may arise during the travel period
• Communicate travel details and changes to travelers and relevant stakeholders
• Documentation and Reporting:Maintain accurate records of travel arrangements and expenses
• Generate reports on travel activities, expenses, and trends for management review
• Emergency Assistance:Provide support in case of travel emergencies, such as cancellations, delays, or unforeseen events
• Collaborate with travel insurance providers and emergency assistance services when necessary
• Technology Utilization:Utilize travel management systems and software to streamline the booking and tracking processes
• Stay updated on travel industry trends and new technologies to enhance travel management processes
• Customer Service:Ensure a high level of customer service by promptly addressing traveler needs and concerns
• Gather feedback from travelers to continually improve the travel management process
• Policy and Regulation Awareness:Stay informed about travel regulations, visa requirements, and other relevant policies that may affect travel plans

Roles & Responsibility:Experience or interest of working in a customer service role in the travel industry would be preferred.Excellent knowledge of GDS software like Amadeus, Galileo & Sabre.Excellent communication skills, both verbal and writtenGood knowledge of either Re-issue, Refund, Cancellation, Amendments, Audit, Offshore & Group Desk.Strong attention to detail and the ability to multitaskAbility to work independently and in a team environmentExcellent problem-solving skills and the ability to handle and resolve customer complaintsKnowledge of online hotel booking systems.Handing flights booking, cancellation and refunds.

Job Types: Full-time, Permanent, Fresher

Pay: ₹25,000.00 - ₹35,000.00 per month

Benefits:

• Cell phone reimbursement
• Flexible schedule
• Provident Fund

Schedule:

• Fixed shift
• Monday to Friday
• Morning shift

Supplemental Pay:

• Performance bonus
• Yearly bonus

Work Location: In person