Travel Executive

Job Summary:

We are looking for a Travel Executive to join our team, responsible for handling customer inquiries, booking hotels and cabs, and ensuring a seamless travel experience for our clients. The ideal candidate should have excellent communication skills, a customer-focused approach, and the ability to multitask efficiently.

Key Responsibilities:

• Handle inbound and outbound calls related to travel inquiries, bookings, and customer support.
• Assist clients in hotel reservations, cab bookings, and travel arrangements as per their requirements.
• Coordinate with hotels, cab operators, and travel partners to ensure smooth operations.
• Provide travel recommendations, package details, and cost estimates to customers.
• Address customer queries and resolve issues related to bookings in a timely and professional manner.
• Maintain accurate records of bookings, payments, and customer details.
• Stay updated with travel trends, hotel rates, and transportation options to offer the best solutions.
• Work closely with the sales and operations team to optimize service delivery.

Required Skills & Qualifications:

• Prior experience in the travel or hospitality industry (preferred).
• Strong verbal and written communication skills.
• Proficiency in using travel booking systems, MS Office, and CRM software.
• Ability to multi-task and handle multiple bookings efficiently.
• Customer-oriented with a problem-solving mindset.
• Good negotiation skills to secure the best deals for clients.

Benefits:

• Competitive salary with incentives.
• Travel discounts and perks.
• Growth opportunities within the company.

Job Types: Full-time, Permanent

Pay: ₹10,000.00 - ₹20,000.00 per month

Benefits:

• Paid sick time
• Paid time off
• Provident Fund

Schedule:

• Day shift
• Weekend availability

Supplemental Pay:

• Performance bonus
• Quarterly bonus
• Yearly bonus

Education:

• Bachelor's (Preferred)

Experience:

• total work: 1 year (Required)
• Travel planning: 1 year (Required)

Language:

• English (Required)

Location:

• Shimla, Himachal Pradesh (Required)

Work Location: In person