Travel Consultant

0 - 1 years

0 Lacs

Posted:1 day ago| Platform: Indeed logo

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Skills Required

Work Mode

On-site

Job Type

Full Time

Job Description

Qualifications:

  • Diploma, Graduates, Post Graduates 
  • 0-02 years of experience in the hospitality domain.
  • Professional fluency in English

Responsibilities

  • Manage reservations and hotel bookings
  • Handling customer communications professionally
  • Performing backend optimizations on OTAs
  • Meticulous attention to detail.
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid, and complete information about our holiday homes
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.

Job Types: Full-time, Permanent

Pay: ₹16,500.00 - ₹22,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Health insurance
  • Provident Fund

Ability to commute/relocate:

  • Kakkanad, Kochi, Kerala: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

  • Travel planning: 1 year (Preferred)

Shift availability:

  • Day Shift (Preferred)
  • Night Shift (Preferred)

Work Location: In person

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