Travel Consultant

Role Description

This is a full-time on-site position for a Travel Consultant at Trace World based in Indore, working in coordination with our partner company Krish Travel (UK). As a Travel Consultant, you will be responsible for handling travel arrangements and assisting clients with comprehensive itinerary planning, while providing high-quality customer service to ensure a seamless travel experience. You will play a key role in both domestic and international bookings, and work collaboratively with Krish Travel to support clients in the UK time zone.

Key Responsibilities:

• Handle end-to-end travel arrangements, including flight, hotel, transportation, and tours.
• Assist clients in creating personalized itineraries based on their travel needs, interests, and budget.
• Provide excellent customer service with professional communication and prompt responses.
• Manage reservations and bookings with accuracy and efficiency.
• Work closely with clients and internal teams to understand travel requirements and deliver tailored solutions.
• Coordinate with Management to support travel requests, enquiries, and changes during the UK business hours time shift.
• Maintain updated knowledge of travel products, policies, and international travel trends.
• Ensure seamless travel experiences by tracking bookings, resolving issues, and advising clients on travel documentation and regulations.
• Support UK clients and partners via calls, emails, and online communication within the UK shift timing.

Qualifications &

• Bachelor's degree required (any stream; preference to Travel, Tourism, Hospitality, Business, or related fields).
• Master's degree preferred (MBA, Travel & Tourism, Hospitality Management, or relevant specialization)
• Previous experience in travel consultancy, reservations, or ticketing is preferred.
• Excellent communication and interpersonal skills.
• Ability to work in the UK time shift from Indore with flexibility.
• Familiarity with global travel systems, GDS tools (e.g., Amadeus, Galileo), and online booking platforms.
• Strong organizational skills and attention to detail.
• Customer-centric approach with problem-solving mindset.
• Travel Consulting and Travel Management skills
• Ability to work in a fast-paced environment
• Multilingual ability (English, Hindi, and regional language)

Perks & Benefits:

• Performance-based incentives
• Opportunity for career growth and skill development
• Exposure to international travel operations.
• Chance to work in UK time zone, gaining global market experience
• Training & guidance on itinerary building, sales conversion, and customer handling
• Learning access to global booking systems & tools (GDS, online platforms, APIs)
• Monthly rewards & recognition for high performers
• Healthy work culture with personal accountability and team collaboration