Travel Consultant

Recruitment Mantra Hiring for Sales & Operation Executive Domestic & International Travel | Location: Kolkata | CTC: ?3.6 LPA

Job Title

Company

Job Location

No. of Vacancies

Annual CTC

Experience Required

About Chutii Dot Com

Chutii Dot Com is a fast-growing travel company based in Kolkata, offering end-to-end travel solutions for both domestic and international destinations. We pride ourselves on providing personalized service, unique travel experiences, and building lasting customer relationships.

Job Role Summary

Sales & Operation Executives

Key Responsibilities

• Lead Management

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• Handle incoming travel leads (international & domestic) from various sources
• Follow up, qualify, and convert leads to bookings

• Sales & Quotations

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• Prepare and share competitive and customized travel quotations based on customer needs
• Negotiate and finalize travel itineraries with clients

• Customer Handling & Closure

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• Provide excellent customer service throughout the sales cycle
• Ensure successful closure of leads with all required documentation

• Vendor Management

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• Identify, create, and maintain relationships with travel vendors, hotels, transport providers, and tour operators
• Negotiate rates and ensure service quality from vendors

• Operational Bookings

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• Coordinate and execute bookings (flights, hotels, transfers, activities, etc.)
• Ensure accurate records of customer particulars and payments

• CRM & Database Management

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• Maintain customer data, lead history, and feedback in the CRM system
• Use CRM tools for lead nurturing and post-sales communication

• Customer Service & Feedback

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• Act as the point of contact for pre- and post-travel customer queries
• Collect customer feedback to improve future service offerings

Required Skills & Qualifications

• Minimum 4 years of experience in the travel and tourism industry
• Strong knowledge of domestic and international travel destinations
• Proven experience in sales conversion and operations
• Excellent communication, negotiation, and interpersonal skills
• Hands-on experience with CRM systems
• Proficiency in MS Office (Excel, Word, PowerPoint)
• Ability to multitask, work under pressure, and meet targets
• Bachelor's degree in Tourism, Hospitality, or a related field preferred

What We Offer

• Competitive CTC: ?3.6 Lakhs per annum
• Opportunity to grow with a dynamic and passionate team
• Exposure to both international and domestic markets
• Friendly work environment based in central Kolkata