Transformation Program Manager (Data Center migration)

Responsibilities include:

Manages the delivery of Technically complex ,large integrated IT Infrastructure Program involving multiple stakeholders.
Determine overall project plan, budget, structure, schedule, and staffing requirements for the Program.CXO /IT Head level stakeholder managementDeliver the Program within Scope, budget and Schedule.

Manage a large team of highly competent architect, Project manager in onsite offshore model

Experience ( Essential )

Engineering Degree with 13+ years in IT
3+ Years of IT Infrastructure Transformation Program Management experienceIT Infrastructure domain knowledge is a must & should understand latest Technologies in IT Infrastructure space.Ability to develop and monitor Project / Program schedules and timelines to identify and meet critical milestones.Prior experience of managing complex Transformation Project end to end or Program involving DC Migration or Cloud Migration and DC Refresh. Should have basic knowledge of cloud computing delivery and Tools deployment for service management.Experience in implementing & managing PMO responsible for governance of multiple projects & programs.Good Process and Commercial orientationGood and effective written and oral communicationGood people management skillApplication migration experienceExperience in integration of multiple work stream stakeholders

Experience ( Preferred)

Experience in Cloud Transformation Program
Experience in managing DevOps projectsExperience in driving Automation in IT Infra project deliveryDriving process improvementsPMP/PRINCE 2 certification.

Deliver

Delivery Management Client satisfactionPCSAT, Brand score, no. of customer references, SDR/ QBR %, Pulse % satisfied (top 2 box), Zero surprise delivery escalation from the customer, adherence to project charterDelivery Management operational efficiencyContractual adherence %, Quality index, Utilization %, cost of delivery target, overdue indent, 100% SLA compliance, PEI % target, 100% usage of click to bill, % SAP loss for T&M projectsDelivery Management FinancialsRevenue target achievement, Operating margin %, leakage from OB to revenue, revenue per employee, CR realization target, process exceptions to be minimized, bench cost % of total cost, underrun % target for FPP projects, effort saving through NG-1, NG-2 initiativesCapability Building% attrition, critical talent attrition%, % trained on new age skills, % of team trained in necessary behavioural skills, diversity ratio, % localization targets by market, billable rookie ratio, rookie/NJNB assimilation TATs, offshore mixTeam ManagementTeam attrition %, Employee satisfaction score