Job
Description
As a Sr. Executive-Training Support and Excellence, you will play a crucial role in the execution and coordination of aviation-related training and client programs. Your responsibilities will include managing client relationships, liaising with customers, and ensuring the smooth day-to-day operations. To excel in this role, a strong foundation in aviation and proficiency in Microsoft Excel are essential. Key Responsibilities: - Program Management: - Plan, coordinate, and oversee aviation training and development programs. - Manage timelines, deliverables, and resources for successful program delivery. - Collaborate with internal departments and training teams to align on goals and schedules. - Client Handling: - Serve as the primary point of contact for key clients. - Build and maintain strong client relationships through consistent communication and service. - Understand client needs and provide tailored program solutions. - Training Coordination: - Address customer queries and concerns promptly and professionally. - Ensure high levels of customer satisfaction throughout the program lifecycle. - Collect and act on customer feedback to enhance service delivery. - Reporting & Documentation: - Maintain organized records of program activities, client communication, and performance metrics. - Utilize Microsoft Excel for data management, reporting, and tracking project milestones. Qualifications Required: - Aviation experience is mandatory (Maximum 2-3 years). - Bachelor's degree (preferably in Aviation, Business Administration, or a related field). - Basic understanding of aviation concepts. - Excellent communication and interpersonal skills. - Proven experience in client handling and customer-facing roles. - Proficiency in Microsoft Excel. - Strong organizational and multitasking abilities. - Experience in the aviation or training industry is preferred. As a Sr. Executive-Training Support and Excellence, you will play a crucial role in the execution and coordination of aviation-related training and client programs. Your responsibilities will include managing client relationships, liaising with customers, and ensuring the smooth day-to-day operations. To excel in this role, a strong foundation in aviation and proficiency in Microsoft Excel are essential. Key Responsibilities: - Program Management: - Plan, coordinate, and oversee aviation training and development programs. - Manage timelines, deliverables, and resources for successful program delivery. - Collaborate with internal departments and training teams to align on goals and schedules. - Client Handling: - Serve as the primary point of contact for key clients. - Build and maintain strong client relationships through consistent communication and service. - Understand client needs and provide tailored program solutions. - Training Coordination: - Address customer queries and concerns promptly and professionally. - Ensure high levels of customer satisfaction throughout the program lifecycle. - Collect and act on customer feedback to enhance service delivery. - Reporting & Documentation: - Maintain organized records of program activities, client communication, and performance metrics. - Utilize Microsoft Excel for data management, reporting, and tracking project milestones. Qualifications Required: - Aviation experience is mandatory (Maximum 2-3 years). - Bachelor's degree (preferably in Aviation, Business Administration, or a related field). - Basic understanding of aviation concepts. - Excellent communication and interpersonal skills. - Proven experience in client handling and customer-facing roles. - Proficiency in Microsoft Excel. - Strong organizational and multitasking abilities. - Experience in the aviation or training industry is preferred.
