Training Coordinator

Description

The Training Coordinator will support our BMcD Talent Development team by managing the daily operations,

administration, and continuous improvement of our learning programs. This role involves end-to-end LMS

management, training coordination, learner support, tuition assistance administration, and ongoing

collaboration with BMcD Partners to ensure smooth training program execution. The ideal candidate has 1-4

years of HR or training coordination experience, is detail-oriented, and can thrive in a fast-paced, multi-tasking

environment.

Responsibilities:

• Administer the Learning Management System (Cornerstone): track attendance, mark completions, update transcripts, grant access (including exceptions and RedVector), remove duplicate records, review compliance certifications (e.g., AODA), and maintain CCA availability.
• Query Handling : Respond to Lerner email/ServiceNow queries, and ensure timely resolution of learner support tickets.
• Manage training and tuition assistance processes: process expense reports, manage tuition assistance applications and workflows.
• Coordinate training sessions and programs: schedule recurring and ad-hoc sessions (e.g., DiSC, Strengths, Safe Driver, People Manager Learning Central, Learning Spotlight, Leadership Minute), prepare session materials, and communicate updates to stakeholders and participants.
• Curate and maintain learning content: update, refresh, and remove outdated content; manage content exceptions and exemption requests; ensure relevance and compliance across learning materials.
• Generate reports and analytics: prepare detailed weekly, monthly, and quarterly reports on learner progress, completions, ratings, course reviews, and engagement; track compliance training completion rates and other key metrics.
• Support coordination tasks: manage badge photo updates, onboarding/offboarding LMS actions, and maintain relevant HR documentation
• .Collaborate on resource allocation and new learning initiatives: partner with stakeholders to align resources, timelines, and deliverables for training rollouts and special projects.
• All other duties as assigned

Qualifications

• Bachelor’s degree required; Master’s in HR or related field preferred.
• 1–4 years of experience in HR, learning & development, or training coordination.
• Hands-on experience with LMS platforms and related software.
• Strong organizational and time-management skills, with the ability to handle multiple priorities.
• Excellent verbal and written communication skills.
• Analytical skills to produce and interpret training reports and metrics.
• Flexible, adaptable, and proactive in problem-solving.
• Experience with Learning Management Systems (LMS) – Cornerstone.

Job Human Resources

Primary Location India-Maharashtra-Mumbai

Schedule: Full-time

Travel: No

Req ID: 253603

Job Hire Type Contingent Worker (CWK) Not Applicable #BMI N/A