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Posted:3 months ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Roles & Responsibilities: 1. Provides real time agent feedback and oversee execution by team 2. Highlight challenges that occur and get responses on a real time basis 3. Identify training and quality interventions as required and reach out to the concerned teams to solve real time issues 4. Solve all Knowledge Management (KM) related issues with real time interventions 5. Should have very strong process expertise 6. All other roles and responsibilities as mutually defined by PhonePe and Service Provider will be applicable basis their respective roles. (Quality & Training)

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ACME SERVICES PRIVATE LIMITED
ACME SERVICES PRIVATE LIMITED

Information Technology

Tech City

150 Employees

841 Jobs

    Key People

  • John Doe

    Chief Executive Officer
  • Jane Smith

    Chief Technology Officer

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