Posted:9 hours ago|
Platform:
On-site
Full Time
Overall responsibility for activities at a Vodafone store spanning customer
service, store-level sales and revenue targets across all products (voice
post-paid/ prepaid, data etc.)
Execute marketing promotions, display and store experience schemes
Achieve sales target for all products at store
Ensure and monitor quality of acquisition through the store
Deliver revenue targets for the store
Manage churn and achieve customer satisfaction for walk-in customers
Ensure adherence to store processes in terms of documentation and
systems
Ensure infrastructure / store upkeep
Maintain availability of stock at the store while adhering to norms
Resolve store-specific issues within specific timelines
Keep employee-retention and motivation levels high through regular
reviews and performance streamlining of both on-roll and off-roll
employees
Vois
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