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Trainee Process Consultant

Trainee Process Consultant

HGS

0 years

0 Lacs

bengaluru karnataka india

Posted:20 hours ago| Platform:

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Skills Required

management support auditing diversity power

Work Mode

On-site

Job Type

Full Time

Job Description

HGS is a global leader in customer experience management. With more than 18,000 employees spread across 9 countries, our mission is to make our clients more competitive by providing exceptional experiences. Powered by a people first philosophy and experience serving over 1100 of the world’s leading brands, HGS is the perfect place to build your future!
JD for PC2

Fluent in Both Verbal and Written Communication
Flexible to work in Rotation Night shifts (Shifts are only during evening to support US business)
Should poses basic technical knowledge on ISP functioning
Handling calls and working on tickets as per the process guidelines
Acquiring knowledge & skills of related areas of the process
Understanding Quality & Auditing parameters
Assumes responsibility for work activities and coordinating efforts
Adhere to attendance and punctuality norms
Meeting assigned productivity goals
Interpersonal relationship at work with peers, supervisors and should not have any recorded instance of misconduct

As an equal opportunity employer, HGS is dedicated to diversity, inclusivity and Equity. HGS does not discriminate on the basis of the race, ethnicity, religion, sex, national origin, age, veteran disability, or genetic information or any other reason prohibited by law in employment. We believe in the power of diversity to create an environment where every individual excels, and our diverse customer and colleague base is deeply understood.

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Trainee Process Consultant