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Trainee Engineers

0 - 1 years

2 - 3 Lacs

noida

Posted:4 days ago| Platform: Naukri logo

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Skills Required

patch management hardware networking networking hardware power supply windows management troubleshooting ms office technical support

Work Mode

Work from Office

Job Type

Full Time

Job Description


Diagnose and solve End user IT tickets regarding hardware, Applications, software and network issues within SLA
Walking customers through installing applications and computer peripherals.
Responsible for remote troubleshooting.
Customizing desktop applications to meet user needs.
Following up with clients to ensure their systems are functional.
Resolving tickets, analysing customer reported information to identify problems and concerns.
Install and configure Windows and MAC systems and peripherals and test network connections.
Handle daily technical support activities on desktops & laptops, networking.
Troubleshooting in printer and scanner.
Good knowledge in MS office, Windows
Install and regular updates on system applications and browsers.
Manage Onsite IT Asset Inventory
Develop and manage effective professional working relationships with co-workers and clients.
Patch management for desktops, laptops
Willing to work in a weekly 6 days working pattern.
Perform daily health check, Standby and support for Meeting RoomAudio & Video devices.
Requirements
Basic knowledge of Hardware networking
  • OS installations
  • Troubleshooting
  • Hard Disk
  • Power supply etc.

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