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For Employers

Tour Executive

Siddhi Kalyani Holidays Pvt.Ltd

0 - 4 years

0 Lacs

bhubaneswar

Posted:2 months ago| Platform: Shine logo

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Skills Required

tour packages customer satisfaction visa processing feedback management client queries handling itinerary preparation booking management supplier liaison marketing activities travel trends knowledge

Work Mode

On-site

Job Type

Full Time

Job Description

The Tour Executive is responsible for planning, organizing, and coordinating domestic and international tour packages. Your role will involve handling client queries, preparing itineraries, managing bookings, and ensuring customer satisfaction throughout the travel experience. You will respond to client inquiries about tour packages via phone, email, and in-person. Your responsibilities will include planning customized travel itineraries based on customer needs and budgets, coordinating bookings for flights, hotels, transportation, and sightseeing, and processing visa applications, travel insurance, and other necessary documents. Additionally, you will liaise with suppliers such as hotels, airlines, and transport providers for bookings and rates. As a Tour Executive, you will follow up with customers for feedback, provide after-sales service, and ensure high levels of customer satisfaction through excellent service delivery. You will also assist in marketing activities like travel fairs, social media promotions, and advertising campaigns. It is essential to stay updated on travel trends, popular destinations, and visa regulations. This position is open to Freshers/Experienced candidates, specifically seeking applications from female candidates. The job type is Full-time with a Day shift and Morning shift schedule. Performance bonus, Quarterly bonus, Shift allowance, and Yearly bonus are included in the benefits package. The work location is in person, and the expected start date is 03/06/2025.,

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Tour Executive