Tour Executive

Company Description

My Travel Way is a leading B2C travel brand in India, specializing in tailor-made holidays across top domestic destinations. We are committed to delivering high-quality travel solutions that exceed customer expectations. Our services include flight bookings, hotel reservations, bus tickets, travel insurance, and customized package tours.

Role: Tour Planner

We are looking for a customer-focused Tour Planner with 6 months – 1 year of experience in domestic tour operations, preferably in a B2C travel company. The candidate should have hands-on experience in flight and hotel bookings, along with expertise in designing customized tour packages.

Key Responsibilities

• Design and customize domestic tour packages (Himachal, Kashmir, Kerala, Rajasthan, etc.)
• Manage flight bookings, hotel reservations, transport arrangements, and sightseeing plans
• Prepare and share quotations and detailed itineraries as per client requirements
• Coordinate with airlines, hotels, and transport providers across India
• Provide pre-trip guidance and post-trip support to clients
• Address and resolve customer queries, issues, or last-minute changes efficiently
• Maintain accurate records of inquiries, bookings, and follow-ups
• Support lead conversion through timely responses and client follow-ups
• Ensure excellent customer experience and service quality

Requirements

• 6 months – 1 year of experience in a B2C travel company (domestic tours)
• Hands-on experience in flight & hotel bookings
• Strong knowledge of Indian tourist destinations and routes
• Good communication skills (English & local language)
• Proficiency in MS Office (Excel, Word, Emailing)
• Experience in preparing travel quotations and handling B2C queries
• Ability to multitask, prioritize, and manage time effectively

Note

• Only candidates with 6 months – 1 year of relevant experience should apply.
• This role is strictly for candidates based in Ahmedabad. Applications from outside Ahmedabad will not be considered.

Job Type: Full-time

Pay: ₹10,000.00 - ₹22,000.00 per month

Application Question(s):

• How many months/years of experience do you have in the travel industry?
• Do you have hands-on experience with flight and hotel bookings?

Work Location: In person