Are you a battle-tested developer turned leader? Do you thrive on accountability, technical discipline , and helping engineers perform at their best? Total CollectR is looking for a Software Engineering Manager to lead a remote development team building our core PHP-based debt collection platform. You will play a crucial role in managing people, leading engineering execution maintaining code quality, and building scalable development processes. This is a leadership role for someone who thrives on accountability, can coach and manage developers, and is hands-on enough to do code reviews and guide architecture conversations. You will work with internal stakeholders, engineering team leads, and product owners. The ideal candidate is a technically hands-on leader with the ability to enforce discipline and manage a team-oriented, performance-driven culture. 🔍 What You’ll Do Act as the accountability arm of the engineering function, ensuring patterns and standards are followed Monitor and enforce developer productivity , ensuring engineers are working at expected pace Conduct direct, actionable performance reviews and feedback sessions with engineers Provide unfiltered, honest feedback to engineers and team leads to drive growth and alignment Track and improve engineering documentation practices across teams and modules Enforce standards of code quality, documentation and consistency Support tech leads with delivery accountability and people management backup Work closely with team to identify blockers and escalate accountability gaps Create and maintain performance dashboards, team metrics, and engineer activity logs Coach and guide developers, especially mid/junior-level, to improve technical and professional skills Be available for overlap with U.S. hours for leadership and stakeholder syncs Foster a culture of directness, ownership, clarity, and speed in delivery ✅ What You Bring 7+ years of engineering experience with at least 2-4 years in a Software Engineering Manager or similar leadership role Hands-on development and code review experience in PHP , MySQL and JavaScript Strong experience in process enforcement, developer accountability, and team performance tracking Excellent people management and leadership skills — able to be firm and direct without being abrasive Strong understanding of agile delivery models , sprint planning, and cross-functional collaboration Familiarity with CI/CD, Docker, RabbitMQ, AWS , and infrastructure awareness Clear communicator — both written (documentation) and verbal (1:1s, meetings, feedback sessions) Experience working with remote, globally distributed teams Strong command of documentation hygiene, sprint reporting , and holding team members to deadlines High emotional intelligence with the ability to push performance while coaching individual growth Show more Show less
Total AI Systems, Inc. is building a cutting-edge debt collection platform powered by automation and AI. We’re looking for sharp and proactive Product Owner to drive end-to-end product success across modules in our SaaS platform. If you thrive at the intersection of business needs, technical feasibility, and execution—this role is for you. As a Product Owner , you’ll take full ownership of a technical team made up of 3-5 developer and 1-2 QA people. You’ll act as the voice of the customer and the business—translating needs into actionable product requirements and working closely with engineering, QA, and design to deliver high-impact features. Executing all scrum activities and driving the team on a daily basis to achieve business goals. You’ll collaborate with developers, product managers, customer success, and clients to ensure that what we build truly solves problems and adds value. This is a hands-on, high-accountability role that demands structured thinking, clear communication, and delivery focus. Key Responsibilities Ownership of delivering the roadmap Managing the backlog, and ensuring overall quality Lead backlog grooming, user story creation, and sprint planning Translate customer and business requirements into clear workflows, and use cases Prioritize features and bugs based on impact, feasibility, and urgency Collaborate with engineering, QA, and design to ensure feature quality and readiness Conduct discovery sessions, UATs, and feedback loops with internal teams and customers Manage product documentation, release notes, and communication around updates Represent product in cross-functional meetings and ensure clarity across stakeholders Balance technical trade-offs with business goals during development Requirements 5–7 years of experience in a Business Analyst or Product Owner role within SaaS or technical environments 2–4 years of direct experience managing product lifecycle from planning to release Familiarity with debt collection, financial services, or compliance-heavy products is a big plus Experience using tools like ClickUp, Jira, Figma, Visio and documentation platforms Excellent communication and stakeholder management skills Able to write clear, actionable user stories, and acceptance criteria Strong understanding of agile methodologies and working with remote development teams Technically comfortable, able to discuss feasibility with engineers and articulate trade-offs Strong ownership mindset, can operate with limited supervision and drive delivery Flexibility to work overlapping hours with U.S. teams when needed Show more Show less
Total AI Systems Inc. is seeking an experienced Software QA Manager to build and lead our Quality Assurance function across our AI-powered debt collection platform. This role is perfect for a technically proficient, a hands-on leader who thrives in a high-ownership environment and knows how to architect and scale an end to end QA function, from strategy to execution for our fast-paced growing SAAS platform. You will be responsible for assembling high performance teams and establishing robust QA processes, ensuring every release is rigorously tested, and helping evolve the quality culture across engineering. You’ll work closely with the CTO, product managers, and developers to ensure that every feature shipped meets our high standards of performance, stability, and customer satisfaction. Responsibilities Build and scale the QA function from the ground up—starting with manual testing and maturing into a robust automation-first practice Build and scale our QA team from scratch, including hiring, training, mentoring and performance evaluations for QA engineers Define and enforce standards for test planning, execution, documentation, reporting and issue tracking Lead test automation initiatives, choosing the right automation frameworks, tools, and processes Design and maintain an automation strategy tailored to our PHP-based SaaS stack Manage QA sprint deliverables, timelines, and resource allocation within an agile framework Establish team KPIs and metrics to measure coverage, velocity, and release quality Conduct root cause analyses on post-release issues and champion continuous improvement Collaborate closely with engineering, product and customer success to align quality efforts with business goals Participate in leadership syncs and cross-functional meetings with partial U.S. time zone overlap Requirements 8+ years of experience in QA, with 2–4 years in a QA leadership or management role Proven success building QA teams and frameworks in fast-paced or startup environments Strong knowledge of testing methodologies and hands-on experience with both manual and automation tools and frameworks Proficiency in scripting and debugging automated tests (preferably in PHP) Deep understanding of agile development practices and QA’s role in iterative delivery Familiarity with CI/CD pipelines, Git-based version control systems, and DevOps workflows Track record of driving accountability, process enforcement, and performance tracking within QA teams Excellent communication, documentation, and collaboration skills across technical and non-technical stakeholders High emotional intelligence with a leadership style that blends support and accountability Flexible to work partially overlapping with U.S. time zones for cross-team coordination Show more Show less
Total AI Systems Inc. is building the future of AI-powered debt collection through our flagship product. We help businesses recover more money while transforming the experience for end consumers. If you're someone who thrives in a fast-paced SaaS environment and takes pride in delivering high-quality, user-friendly software, this is the opportunity for you. We are looking for detail-oriented and methodical QA Manual Testers with 3–6 years of experience to ensure the high quality and reliability of our web based application. As part of our QA team, you will be responsible for planning, designing, executing test cases, identifying bugs and ensuring our software meets the highest standards. Key Responsibilities: Review and analyze requirements, specifications and technical documents. Develop detailed, comprehensive, and well-structured test plans and test cases. Execute manual test cases for web and mobile applications. Identify, record and document thoroughly any bugs or issues found during testing. Collaborate with developers and product managers to ensure issues are resolved and quality standards are met. Perform regression testing when bugs are resolved. Participate in sprint planning and reviews as part of the Agile development process. Continuously contribute to improving QA processes and test coverage. Required Skills: 3–6 years of experience in manual testing of web applications. Strong understanding of software development life cycle (SDLC) and QA methodologies. Experience in writing clear, concise and comprehensive test cases and bug reports. Familiarity with Agile/Scrum development processes. Experience with bug tracking tools (e.g., ClickUp, Jira). Knowledge of databases and ability to write basic SQL queries. Good to have experience testing SaaS products or APIs. Nice to have familiarity with Postman or similar API testing tools Understanding of version control systems like Git. Strong analytical and problem-solving skills. Good communication and teamwork skills. Show more Show less
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