Title S1

Role Overview: You will be responsible for providing mutual funds transaction processing services with a customer-focused approach. Your role will involve offering proactive and innovative solutions to customers. As a skilled support representative, you will handle varied tasks that require resourcefulness, self-initiative, and significant judgment within defined procedures. You will be expected to demonstrate advanced functional knowledge to evaluate the implications of issues and make recommendations for solutions. Additionally, you will guide less experienced team members and may act in a team leadership capacity. There may be occasions where you will recommend new procedures. This role minimally requires a high school degree and 4 years of related experience. Key Responsibilities: - Provide mutual funds transaction processing services with a customer-focused approach - Offer proactive and innovative solutions to customers - Handle varied tasks that require resourcefulness, self-initiative, and significant judgment within defined procedures - Demonstrate advanced functional knowledge to evaluate the implications of issues and make recommendations for solutions - Guide less experienced team members and may act in a team leadership capacity - Recommend new procedures as necessary Qualifications Required: - High school degree - Minimum of 4 years of related experience,