Technical Support Field Manager Sparsa Digital

4.0 - 8.0 years

3 - 8 Lacs

gurugram

Work from Office

Key Responsibilities Manage a team of highly skilled field engineers, manage there day to day work, plan & assign tickets to team, coordinate with multiple stakeholders and do the needful planning and execution. Guide, mentor and manage the team activities on day to day basis. Take responsibility for providing technical support to customers, troubleshooting technical issues, conducting repairs, identification of software and hardware problems with electronics and providing customer education. Should possess excellent technical, communication, and customer service skills along with a keen attention to detail for documentation and tracking of service work. Provide support for the companys prod...

Posted 1 month ago

AI Match Score

Apply

Desktop L1 Professional CMS It Services

2.0 - 4.0 years

4 - 6 Lacs

navi mumbai

Work from Office

Required Experience: 2 yrs Required Skills: Handling calls & resolving enterprise level customer tickets, forensic work based on virus related issues, handling escalation calls, resolving tickets based on SLA Education: BE, BTech, Dip (Computer Science and Engineering) or Electronics and Communication Location: Mumbai, Pune, Kolkata, Chennai, Noida- India

Posted Date not available

AI Match Score

Apply

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.