Ticketing Manager

Job Description: You will be responsible for handling data maintenance tickets and ensuring timely resolution using Service Now. Additionally, you will perform CRUD operations on product master data, assess and ensure data accuracy, completeness, and consistency, develop data quality standards, and collaborate with data owners and stakeholders to address data issues. You will participate in daily stand-up calls, generate data quality reports, document maintenance processes, and support data governance policies. Furthermore, you will assist in forming a global data steward group. Qualifications: - Bachelor's Degree - Strong analytical skills and attention to detail - Excellent communication and collaboration skills - Ability to work independently and as part of a team - Experience with data governance and data quality initiatives Skills: - Familiarity with MDM tools and platforms (e.g., SAP MDG, Service Now) - Minimum 2 years of data stewardship experience, preferably in Product Master Domain - Must have: Chemical and industrial material knowledge - Ability to chase data across different groups and ensure timely updates.,