Ticketing Executive – GDS (Galileo)

Job Title: Ticketing Executive – GDS (Galileo)

Location: Ghitorni, New Delhi
Company: Aertrip.com
Job Type: Full-Time

About Us:

Aertrip.com is a leading travel technology company providing end-to-end travel solutions, including flights, hotels, and holiday packages. We are looking for an experienced Ticketing Executive with strong GDS skills to join our team and handle domestic and international ticketing efficiently.

Key Responsibilities:

• Handle domestic and international flight bookings, cancellations, reissues, and refunds using Galileo GDS.
• Provide accurate fare quotes, itineraries, and PNR management.
• Process ticket issuance, revalidation, and exchanges as per airline guidelines.
• Assist customers and internal teams with fare rules, flight schedules, and route options.
• Coordinate with airlines and suppliers for any booking-related queries or discrepancies.
• Maintain accurate records of all bookings and transactions.
• Deliver excellent customer service through effective communication and professionalism.

Required Skills & Qualifications:

• 1–3 years of experience in air ticketing (domestic & international).
• Proficiency in Galileo GDS (knowledge of Amadeus or Sabre is a plus).
• Strong understanding of fare construction, PNR creation, ticketing rules, and airline policies.
• Excellent communication and interpersonal skills.
• Attention to detail and ability to handle multiple bookings efficiently.
• Basic proficiency in MS Office (Excel, Word, Outlook).

Preferred Qualifications:

• Graduate or Diploma in Travel & Tourism / Aviation Management.
• Prior experience in a travel agency, OTA, or tour operator setup.

Job Types: Full-time, Permanent

Pay: ₹18,000.00 - ₹40,000.00 per month

Benefits:

• Provident Fund

Work Location: In person