The cleaned title from the string Fraud Ops Specialist - C05 - PUNE is Fraud Ops Specialist .

The Fraud Ops Specialist position entails conducting comprehensive risk assessments during account activity reviews while providing exceptional customer service. Detecting fraud early on is crucial for minimizing financial impact and safeguarding clients" accounts and identities. Responsibilities: - Conduct intricate fraud investigations independently - Address complex customer queries beyond established procedures - Identify potential fraud by evaluating past experiences and exploring solutions for unique scenarios - Resolve highly complex issues directly with clients or third parties - Drive organizational change through innovative process enhancements - Monitor process workflow and suggest productivity improvements - Assess risks thoughtfully in business decisions, prioritizing the firm's reputation and protecting Citigroup, its clients, and assets by adhering to policies and regulations with ethical judgment Qualifications: - Completion of 15 or 16 years of full-time education in any field, preferably commerce or arts - 2-6 years of experience, ideally in Fraud Operations or a related industry - Shift timings: 24/7 rotational night shifts, working any 5 days a week - Willingness to work night shifts This job description offers a broad overview of the role's responsibilities. Other job-related tasks may be assigned as needed. Citi is an equal opportunity and affirmative action employer. Citigroup Inc. and its subsidiaries ("Citi") encourage all qualified applicants to apply for career opportunities. If you require a reasonable accommodation due to a disability for using our search tools or applying for a job, please review Accessibility at Citi.,