Text support

Interview Location: Jayanagar 4th Block, Bangalore
Company: Bigbasket
Job Location: Tin Factory, Bangalore
Role:Tele Support & Chat Support Executive (Non-Voice Process)

Job Highlights:

Tele Support & Non-Voice Process (Chat Support Only)
6 Days Working | 1 Rotational OffSalary: 18,000 to 20,000 In-Hand + Incentives
Work from Home option after 3 monthsNo Cab FacilityLanguages: Excellent English is a must

Key Responsibilities:

Handle customer queries through chat and email professionally.
Troubleshoot issues and provide accurate solutions.Maintain detailed records of customer interactions.Escalate unresolved queries to the concerned team.Achieve performance targets and maintain quality standards.

Candidate Requirements:

Qualification: 10+2 / Graduate / Post Graduate
Typing Speed: Minimum 27 wpmStrong written communication & problem-solving skillsTeam player with a positive attitudeAge: Up to 30 years

Important Note:

Mandatory to call before attending the interview to get the document list, interview briefing, and other details.

Contact: Poojitha Hr
Phone: 9342743355

Shift Timings:

Female Candidates: Between 6:00 am to 8:00 pm Any 9 working hours
Male Candidates: Between 6:00 am to 12:00 am (midnight) Any 9 working hours