Territory Manager

Position Summary

The Territory Manager Used Car Loans is responsible for driving business growth by acquiring and managing dealer relationships, increasing loan sourcing volumes, and ensuring high-quality portfolio performance within the assigned territory. The role involves developing strong market presence, managing channel partners, and ensuring compliance with company policies and regulatory guidelines.

Key Responsibilities

1. Business Development

• Develop and expand the used-car loan business in the assigned territory.

• Identify, onboard, and activate new used-car dealers, DSA partners, and other sourcing channels.

• Achieve monthly and annual disbursement targets through effective market penetration.

2. Dealer/Channel Partner Management

• Maintain strong relationships with existing dealers to ensure consistent lead generation.

• Conduct regular visits, performance reviews, and support activities for partner dealers and DSAs.

• Resolve dealer grievances and ensure high partner satisfaction.

3. Sales & Portfolio Management

• Evaluate customer loan applications sourced through partners; ensure high-quality sourcing.

• Coordinate with credit, operations, verification, and collections teams for smooth processing.

• Monitor portfolio performance including delinquencies and take corrective actions.

4. Market Intelligence

• Track competitor offerings, market trends, and pricing strategies.

• Provide feedback to management on product features, commission structures, and market needs.

5. Compliance & Documentation

• Ensure all sourced files meet KYC, credit norms, and regulatory guidelines.

• Adhere to organizational compliance standards and operational policies.

6. Reporting

• Prepare daily/weekly/monthly MIS reports on sourcing, conversions, market activity, and partner feedback.

• Present business progress to regional leadership.

Key Skills & Competencies

• used-car loan products

• relationship management

• Proven ability to work independently and deliver targets.

• Strong problem-solving and customer-handling skills.

• Basic proficiency in MS Excel, CRM tools, and loan-management systems.