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NOVARTIS
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Territory Business Executive

Territory Business Executive

NOVARTIS

2 - 7 years

4 - 9 Lacs

vadodara

Posted:2 hours ago| Platform:

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Skills Required

loop performance management networking cre doe customer engagement territory business executive

Work Mode

Work from Office

Job Type

Full Time

Job Description

The Sales Representative is a key driver of our customer interactions and sales performance. They are the face of our customer experience approach, building deep relationships that deliver value to customers and patients to drive revenue growth in a compliant and ethical manner.

About the Role

Major Accountabilities
Drive competitive revenue growth Identify and prioritize high-potential customers through data analysis (HCPs and stakeholders) who influence prescription decisions Drive sales performance through the skillful orchestration of positive customer experiences Engage and build relationships. Engage in value-based conversations (in person and virtually) to understand critical customer challenges, decision drivers, pain points, and opportunities Personalize and orchestrate customer engagement journeys for targeted HCPs by reflecting customer preferences, leveraging available content, and multiple engagement channels Build engagement by collaborating with HCPs to develop a sustainable partnership for Novartis over time Deliver memorable, customer-centric experiences that go beyond clinical differentiation by listening to their needs and understanding their care environment Build effective working relationships with thought leaders and top medical influencers (at the territory level) and challenge current behaviors to improve the patient journey (right patient, right time) Develop deep customer insights and insights Gather insights into the customer's business to discover what matters to them Monitor customer feedback and translate responses into actions that create additional value and exceed expectations Leverage available data sources to identify relevant Create, dynamically prioritize, and adjust territory, account, and customer interaction plans. Continuously share customer insights with relevant internal stakeholders to support the development of product- and indication-related content, campaigns, and interaction plans. Deliver value to customers and patients . Collaborate compliantly with cross-functional teams to design and implement solutions that address unmet customer and patient needs. Serve as a trusted partner to customers, helping them run their business; listen to learn; strive to deepen the relationship in a compliant and ethical manner; and position themselves to create value-added solutions. Act with integrity and honesty by treating customers and colleagues transparently and respectfully with a clear sense of purpose. When faced with ethical dilemmas, do the right thing and speak up if things don't seem right. Adhere to the Novartis Code of Ethics, Values, and Behaviors. Key Performance Indicators To be completed at the local level, based on the guidelines that will emerge from the IMI Field Engagement Performance Management Council findings. Work Experience NA Skills Selling Skills Customer Insights Communication Skills Influencing Skills Conflict Management Negotiation Skills Technical Skills Account Management Cross-Functional Coordination Healthcare Commercial Excellence Ethics Compliance Language English

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Pharmaceutical Manufacturing

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Territory Business Executive