Position: Customer support associate Experience:0-1 years Location: Ahmedabad(wfo) Description We are seeking a dedicated and enthusiastic Customer Support Associate to join our dynamic team! This is an excellent opportunity for individuals with 0-1 years of experience who are eager to kickstart their careers in customer service. The ideal candidate will be responsible for assisting customers with their inquiries, providing timely responses, and ensuring a high level of customer satisfaction. As a key member of our support team, you will play a vital role in creating a positive experience for our customers by effectively resolving their issues and answering their questions. You will be trained in our products and services to help you understand customer needs better. This entry-level position offers a chance to learn and grow within the organization while contributing to our mission of delivering exceptional service. We value teamwork, and as part of our supportive environment, you will collaborate with other team members to enhance our processes and workflows. If you are passionate about helping others, have excellent communication skills, and are looking for a place to grow and develop your career, we want to hear from you! Join us on our journey to provide outstanding customer experiences and become an essential part of our team. Responsibilities Respond promptly to customer inquiries via phone, email, and chat. Provide accurate information regarding products and services. Resolve customer complaints and issues effectively and efficiently. Document all customer interactions and Issues in the system. Assist customers with account management and order processes. Collaborate with other departments to address customer needs and concerns. Maintain a professional, positive, and friendly attitude toward customers. Requirements High school diploma or equivalent; additional education is a plus. Strong verbal and written communication skills. Customer-focused mindset with a passion for helping others. Ability to work in a fast-paced environment and manage multiple tasks. Basic computer skills, including familiarity with CRM systems and Microsoft Office. Strong problem-solving skills with attention to detail. Ability to work effectively in a team and independently. Skills:- inbound, Voice processing and Customer Service Show more Show less

TenderDetail.com is the most comprehensive Tender Search data base dynamically updated at every minute with a very strong and user friendly Search Engine which provides access to more than 3,00,000 Live Tenders and 1,20,00,000 + Archive Tenders invited from Indian Government, PSUs & Private Companies including Tender Results (Contract Awards). These are processed by scanning 1200+ Newspaper and Trade Journals, 11,900+ Websites on daily basis. TenderDetail.com is one of India's largest web-based Tender Information Service Provider on daily basis. We will work continually on your behalf to ensure all relevant tenders related to your business product & services are digitized, classified and mailed it to you timely. Job Description ü To identify companies those who are participating in Tender. ü Identify “Right Person to Contact” ü PR with RPC or inform him / her out company’s product. ü Understanding Client Profile & Product ü Client Identification & Lead Generation ü Sales Tender Subscription to Client ü To provide sample tender to clients according his requirement. ü Send proposal. ü Negotiation. ü Payment Closer. Criteria ü Can do proper Google. ü Data mining ü Can do work on any product. ü Experience of bidding process, know tendering process, tender portal, e-commerce portal. Skills:- Telesales, Business Development and Lead Generation Show more Show less

Job Summary: We are seeking an experienced and proactive Network Administrator to manage and support our web portal infrastructure. The ideal candidate will be responsible for ensuring high availability, optimal performance, and robust security across all servers and network components. This role requires hands-on experience with Linux , Microsoft SQL Server , AWS Cloud Platform , and network security protocols. The candidate should also possess relevant industry certifications to validate their expertise. Key Responsibilities: Design, implement, and maintain secure and scalable networks for a high-traffic web portal. Administer and monitor physical and virtual S ervers , ensuring optimal performance and uptime. Manage MS SQL Server databases, including backup, restoration, and security protocols. Implement and enforce robust data security policies, including firewalls, intrusion detection/prevention, and access controls. Maintain and optimize AWS infrastructure , including EC2, RDS, S3, IAM, and VPC configurations. Monitor network traffic and troubleshoot connectivity issues across servers and endpoints. Ensure disaster recovery and backup procedures are tested and reliable. Apply patches, updates, and system hardening as part of a proactive security strategy. Coordinate with development and DevOps teams to support application deployment and infrastructure needs. Document network infrastructure, configurations, processes, and changes comprehensively. Required Skills & Qualifications: Bachelor’s degree in Computer Science, Information Technology, or a related field. 3–5 years of proven experience as a Network Administrator in a production web environment. Strong hands-on experience with Windows OS & Linux (Ubuntu/CentOS/Red Hat) systems administration. Proficient in managing and securing MS SQL Server environments. In-depth knowledge of AWS Cloud Services , including architecture, deployment, and monitoring tools. Solid understanding of TCP/IP , routing, DNS, VPN, and other core networking protocols. Experience with firewalls , VPNs , SIEM , and endpoint security tools. Familiar with network automation and monitoring tools (e.g., Ansible, Nagios, Prometheus, CloudWatch). Excellent problem-solving and documentation skills. Certifications (Preferred) AWS Certified Solutions Architect – Associate or Professional (Required) Red Hat Certified System Administrator (RHCSA) or equivalent (Preferred) Microsoft Certified: Azure/Windows Server or MS SQL Certification (Preferred) CompTIA Network+ or Security+ (Preferred) Certified Information Systems Security Professional (CISSP) (Optional but a plus) Preferred Attributes: Ability to work independently and take ownership of critical infrastructure components. Strong communication and interpersonal skills to coordinate with cross-functional teams. Keen attention to detail and commitment to ensuring secure and efficient IT operations. Show more Show less