Position: Customer support associate Experience:0-1 years Location: Ahmedabad(wfo) Description We are seeking a dedicated and enthusiastic Customer Support Associate to join our dynamic team! This is an excellent opportunity for individuals with 0-1 years of experience who are eager to kickstart their careers in customer service. The ideal candidate will be responsible for assisting customers with their inquiries, providing timely responses, and ensuring a high level of customer satisfaction. As a key member of our support team, you will play a vital role in creating a positive experience for our customers by effectively resolving their issues and answering their questions. You will be trained in our products and services to help you understand customer needs better. This entry-level position offers a chance to learn and grow within the organization while contributing to our mission of delivering exceptional service. We value teamwork, and as part of our supportive environment, you will collaborate with other team members to enhance our processes and workflows. If you are passionate about helping others, have excellent communication skills, and are looking for a place to grow and develop your career, we want to hear from you! Join us on our journey to provide outstanding customer experiences and become an essential part of our team. Responsibilities Respond promptly to customer inquiries via phone, email, and chat. Provide accurate information regarding products and services. Resolve customer complaints and issues effectively and efficiently. Document all customer interactions and Issues in the system. Assist customers with account management and order processes. Collaborate with other departments to address customer needs and concerns. Maintain a professional, positive, and friendly attitude toward customers. Requirements High school diploma or equivalent; additional education is a plus. Strong verbal and written communication skills. Customer-focused mindset with a passion for helping others. Ability to work in a fast-paced environment and manage multiple tasks. Basic computer skills, including familiarity with CRM systems and Microsoft Office. Strong problem-solving skills with attention to detail. Ability to work effectively in a team and independently. Skills:- inbound, Voice processing and Customer Service Show more Show less
TenderDetail.com is the most comprehensive Tender Search data base dynamically updated at every minute with a very strong and user friendly Search Engine which provides access to more than 3,00,000 Live Tenders and 1,20,00,000 + Archive Tenders invited from Indian Government, PSUs & Private Companies including Tender Results (Contract Awards). These are processed by scanning 1200+ Newspaper and Trade Journals, 11,900+ Websites on daily basis. TenderDetail.com is one of India's largest web-based Tender Information Service Provider on daily basis. We will work continually on your behalf to ensure all relevant tenders related to your business product & services are digitized, classified and mailed it to you timely. Job Description ü To identify companies those who are participating in Tender. ü Identify “Right Person to Contact” ü PR with RPC or inform him / her out company’s product. ü Understanding Client Profile & Product ü Client Identification & Lead Generation ü Sales Tender Subscription to Client ü To provide sample tender to clients according his requirement. ü Send proposal. ü Negotiation. ü Payment Closer. Criteria ü Can do proper Google. ü Data mining ü Can do work on any product. ü Experience of bidding process, know tendering process, tender portal, e-commerce portal. Skills:- Telesales, Business Development and Lead Generation Show more Show less
Job Summary: We are seeking an experienced and proactive Network Administrator to manage and support our web portal infrastructure. The ideal candidate will be responsible for ensuring high availability, optimal performance, and robust security across all servers and network components. This role requires hands-on experience with Linux , Microsoft SQL Server , AWS Cloud Platform , and network security protocols. The candidate should also possess relevant industry certifications to validate their expertise. Key Responsibilities: Design, implement, and maintain secure and scalable networks for a high-traffic web portal. Administer and monitor physical and virtual S ervers , ensuring optimal performance and uptime. Manage MS SQL Server databases, including backup, restoration, and security protocols. Implement and enforce robust data security policies, including firewalls, intrusion detection/prevention, and access controls. Maintain and optimize AWS infrastructure , including EC2, RDS, S3, IAM, and VPC configurations. Monitor network traffic and troubleshoot connectivity issues across servers and endpoints. Ensure disaster recovery and backup procedures are tested and reliable. Apply patches, updates, and system hardening as part of a proactive security strategy. Coordinate with development and DevOps teams to support application deployment and infrastructure needs. Document network infrastructure, configurations, processes, and changes comprehensively. Required Skills & Qualifications: Bachelor’s degree in Computer Science, Information Technology, or a related field. 3–5 years of proven experience as a Network Administrator in a production web environment. Strong hands-on experience with Windows OS & Linux (Ubuntu/CentOS/Red Hat) systems administration. Proficient in managing and securing MS SQL Server environments. In-depth knowledge of AWS Cloud Services , including architecture, deployment, and monitoring tools. Solid understanding of TCP/IP , routing, DNS, VPN, and other core networking protocols. Experience with firewalls , VPNs , SIEM , and endpoint security tools. Familiar with network automation and monitoring tools (e.g., Ansible, Nagios, Prometheus, CloudWatch). Excellent problem-solving and documentation skills. Certifications (Preferred) AWS Certified Solutions Architect – Associate or Professional (Required) Red Hat Certified System Administrator (RHCSA) or equivalent (Preferred) Microsoft Certified: Azure/Windows Server or MS SQL Certification (Preferred) CompTIA Network+ or Security+ (Preferred) Certified Information Systems Security Professional (CISSP) (Optional but a plus) Preferred Attributes: Ability to work independently and take ownership of critical infrastructure components. Strong communication and interpersonal skills to coordinate with cross-functional teams. Keen attention to detail and commitment to ensuring secure and efficient IT operations. Show more Show less
As a Customer Support Associate, you will have the opportunity to kickstart your career in customer service by joining our dynamic team in Ahmedabad. You will play a crucial role in assisting customers with inquiries, providing timely responses, and ensuring high levels of customer satisfaction. By resolving issues effectively and answering questions, you will contribute to creating positive experiences for our customers. In this entry-level position, you will receive training on our products and services to better understand customer needs. Your responsibilities will include responding to customer inquiries through phone, email, and chat, providing accurate information, and resolving complaints efficiently. By documenting interactions and issues, you will help maintain a record of customer engagements and assist with account management and order processes. Collaboration with other departments will be essential to address customer needs effectively. Your positive and professional attitude towards customers, coupled with strong verbal and written communication skills, will be key to your success in this role. Additionally, you should possess a customer-focused mindset, a passion for helping others, and the ability to work in a fast-paced environment while managing multiple tasks. A high school diploma or equivalent is required, and additional education is a plus. Basic computer skills, including familiarity with CRM systems and Microsoft Office, will be necessary. Strong problem-solving skills, attention to detail, and the ability to work both independently and within a team are also essential. If you are looking to grow and develop your career in a supportive environment that values teamwork, excellent communication skills, and a dedication to outstanding customer service, we encourage you to apply. Join us on our mission to deliver exceptional service and become an integral part of our team dedicated to providing outstanding customer experiences.,
As an Inside Sales Executive with 2-3 years of experience in inbound sales, specifically within the Commercial Real Estate industry, you will be responsible for managing incoming sales inquiries, engaging effectively with potential clients, and converting leads into loyal customers. Your role is crucial as you will be the primary point of contact for many customers, shaping their perceptions of our company and services. You should possess a solid understanding of the commercial real estate market, exceptional interpersonal skills, and the ability to thrive in a fast-paced environment. Building and nurturing client relationships, conducting needs assessments, and offering tailored solutions to meet their real estate requirements will be key responsibilities. Successful candidates will have a proven track record of achieving sales targets, ensuring high levels of customer satisfaction, and showing a drive to continuously enhance their sales skills. If you are passionate about sales and eager to advance your career in the dynamic commercial real estate landscape, we are excited to hear from you. Responsibilities: - Manage incoming sales inquiries through various communication channels such as phone, email, and others. - Qualify leads and perform needs assessments to comprehend client needs effectively. - Cultivate and sustain relationships with clients, delivering exceptional customer service throughout the sales journey. - Present our real estate services and solutions convincingly to potential clients. - Collaborate with marketing and cross-functional teams to create compelling sales strategies. - Achieve and surpass monthly sales targets and performance indicators. - Maintain precise records of sales activities and customer interactions in our CRM system. Requirements: - Bachelor's degree in Business, Marketing, or a related field. - 2-3 years of experience in inbound sales, ideally within the Commercial Real Estate sector. - Strong communication and interpersonal skills to engage clients successfully. - Proficiency in utilizing CRM software and sales analytics tools. - Demonstrated ability to meet and exceed sales targets in a competitive setting. - Excellent organizational abilities to manage multiple client accounts simultaneously. - A proactive and results-driven mindset with a strong determination to excel in sales.,
As a Network Administrator at our organization, you will play a crucial role in managing and supporting our web portal infrastructure. Your primary responsibility will be to ensure high availability, optimal performance, and robust security across all servers and network components. To excel in this role, you must have hands-on experience with Linux, Microsoft SQL Server, AWS Cloud Platform, and network security protocols. Possessing relevant industry certifications will further validate your expertise in the field. Your key responsibilities will include designing, implementing, and maintaining secure and scalable networks for a high-traffic web portal. You will also be responsible for administering and monitoring physical and virtual servers to ensure optimal performance and uptime. Managing MS SQL Server databases, implementing robust data security policies, and maintaining and optimizing AWS infrastructure will be essential parts of your role. Additionally, you will monitor network traffic, troubleshoot connectivity issues, and ensure disaster recovery and backup procedures are reliable. To qualify for this position, you should have a Bachelor's degree in Computer Science, Information Technology, or a related field along with at least 3-5 years of proven experience as a Network Administrator in a production web environment. Strong hands-on experience with Windows OS & Linux systems administration, proficient knowledge of managing and securing MS SQL Server environments, and in-depth understanding of AWS Cloud Services are required skills. Familiarity with core networking protocols, firewalls, VPNs, SIEM, and endpoint security tools is also necessary. Preferred certifications for this role include AWS Certified Solutions Architect (Associate or Professional), Red Hat Certified System Administrator (RHCSA) or equivalent, Microsoft Certified: Azure/Windows Server or MS SQL Certification, CompTIA Network+ or Security+, and Certified Information Systems Security Professional (CISSP). In addition to technical skills, you should possess the ability to work independently, take ownership of critical infrastructure components, demonstrate strong communication and interpersonal skills to coordinate with cross-functional teams, and have a keen attention to detail to ensure secure and efficient IT operations.,
As a Business Development Manager at our company, your role will involve bringing in new business through a variety of sales techniques to generate revenue. You will be responsible for coaching, inspiring, and motivating a sales team of Business Development Executives. Your main focus will be on ensuring that the team meets monthly and yearly sales targets by providing sales training, development, and performance management. To excel in this role, you should have a good understanding of market dynamics in the respective sector. You will be preparing sales strategies to achieve company growth and maintaining customer relationships. It is essential to use the internal CRM system effectively for communication and customer management. Handling new inquiries and customer complaints from existing subscribers will also be part of your responsibilities. As part of quality assurance and training, you will monitor random calls and sample tender queries made by the sales team members. Additionally, forecasting and analyzing market growth will be crucial for your success in this position. You will report directly to the VP of Sales. Qualifications Required: - Proven experience in sales and business development - Strong leadership and coaching skills - Excellent communication and interpersonal abilities - Ability to analyze market trends and forecast growth - Familiarity with CRM systems and sales performance metrics Company Details: (if available) If there are any additional details about the company provided in the job description, please add them here.,
Job Description Responsible for Bringing in New Business for the Company through a Variety of Sales Techniques for Revenue Generation. Coaching, Inspiring and Motivating a Sales Team (Business Development Executive). Ensuring that the Team meets monthly / yearly Sales Targets. Sales Training, Development and Performance Management. A good understanding of the market Dynamics in the Respective sector. Preparing sales Strategies to achieve company growth. Preparing and maintaining customer relationship. Disciplined use of Internal CRM system, communication and customer Management. Handling new Enquiries and Customer Complaints of existing subscribes. Monitoring Random Calls for Quality Assurance & Training purpose of sales team member. Monitoring Sample Tender Query for Quality Assurance & Training purpose of sales team member. Forecasting and Analyzing market growth. Reporting to VP Sales.
Role Overview: As a Recruitment Specialist, your main responsibility will be managing the entire recruitment process from start to finish. This involves creating and revising job descriptions to attract suitable candidates and sourcing potential talents from various online platforms. Your primary objective will be to identify the most suitable candidates to fill the available positions within the company. Furthermore, you will be conducting initial interviews with candidates and shortlisting them for final evaluations. Your final duty will be to generate recruitment reports for team managers to maintain them updated on the hiring progress. Key Responsibilities: - Design and update job descriptions to attract suitable candidates - Source potential candidates from different online channels like social media and professional platforms - Identify the right candidates to match suitable job openings - Conduct preliminary interviews and shortlist candidates for final interviews - Provide recruitment reports to team managers to keep them informed about the hiring progress Qualifications Required: - Proven work experience as a Recruitment Specialist or in a similar role - Familiarity with online recruitment tools and social media platforms - Strong communication and interpersonal skills - Ability to multitask and prioritize tasks effectively,
**Role Overview:** You will be responsible for identifying companies participating in Tenders and finding the right person to contact. Your role will involve engaging with the identified contacts, introducing our company's products, understanding client profiles and products, generating leads, and managing sales tender subscriptions to clients. Additionally, you will provide sample tenders to clients based on their requirements, send proposals, and engage in negotiations. **Key Responsibilities:** - Identify companies participating in Tenders - Identify the right person to contact - Engage in Public Relations with the identified contacts or inform them about our company's products - Understand client profiles and products - Generate leads - Manage sales tender subscriptions to clients - Provide sample tenders to clients according to their requirements - Send proposals - Conduct negotiations **Qualifications Required:** - [Qualification 1] - [Qualification 2] - [Qualification 3],
As a Customer Service Representative, you will be responsible for maintaining a positive, empathetic, and professional attitude towards customers at all times. You will be expected to build sustainable relationships and trust with customer accounts through open and interactive communication. Handling complaints and providing appropriate solutions and alternatives within the time limits will be a key part of your role. Additionally, you will need to follow up to ensure resolution and maintain records of all complaints and feedback from customers. Key Responsibilities: - Maintaining a positive, empathetic, and professional attitude towards customers - Taking feedback through e-mail and telephone - Building sustainable relationships and trust with customer accounts - Handling complaints, providing solutions and alternatives, and following up for resolution - Maintaining records of all customer complaints and feedback Qualifications Required: - Excellent communication skills - Strong problem-solving abilities - Ability to work well under pressure - Attention to detail - Customer service experience is a plus,