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235 Job openings at TELUS Digital
About TELUS Digital

TELUS Digital develops digital products, services, and experiences that meet the evolving needs of customers, focusing on enhancing the digital experience for subscribers.

UI Developer

Noida, Uttar Pradesh, India

5 years

Not disclosed

On-site

Full Time

About Us: At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent. Description and Requirements: Must have 5+ years of experience. Follows company software development lifecycle to design, code, configure, test, debug, and document system and application programs. Assists in preparing technical design specifications based on functional requirements and analysis documents. Reviews functional requirements, analysis and design documents and provides feedback. Collaborates with other development staff to achieve quality and consistency. Participates in architecture, design and code reviews. Develops and maintains operational and system level documentation. Shift timings: 4PM- 1AM IST Additional Job Description: Must possess good verbal written communication skills. Ability to work in a team and handle pressure and demands. Equal Opportunity Employer At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity. Show more Show less

Real Time Analyst ( WFM )

Ahmedabad, Gujarat, India

0 years

Not disclosed

On-site

Full Time

Company Description TELUS Digital crafts unique and enduring experiences for customers and employees through future-focused digital transformations. Our global team members are passionate ambassadors of our clients’ products and services and technology experts dedicated to elevating customer journeys, solving business challenges, and driving innovation. Our integrated capabilities encompass digital IT services, trust and safety, AI data solutions, and front-end design and consulting services. Powered by our proprietary GenAI engine, Fuel iX™, we help enterprises advance their GenAI pilots to production at scale. We leverage technology, human ingenuity, and compassion to create inclusive, thriving communities worldwide, guided by our Humanity-in-the-loop principles. Role Description This is a full-time on-site role for a Real Time Analyst (WFM) located in Ahmedabad. The Real Time Analyst will be responsible for monitoring and analyzing workforce management data to ensure optimal staffing levels and efficiency. Day-to-day tasks include real-time tracking of call center metrics, adjusting schedules to meet demand, analyzing workflow patterns, and providing actionable insights to improve operational performance. The Analyst will work closely with team leaders to communicate any discrepancies and recommend adjustments. Qualifications Strong Analytical Skills and proficiency in data analysis Experience in Workforce Management and Workforce Planning Effective Communication skills for collaborating with team leaders and other stakeholders Proficiency in using eWFM tools Detail-oriented with strong problem-solving abilities Ability to work effectively in a fast-paced environment Previous experience in a call center environment is a plus Bachelor's degree in Business, Statistics, or a related field This is strictly work from office for ( Ahmedabad ) gandhinagar location... need immediate joiners.. Show more Show less

Remediation Engineer

Noida, Uttar Pradesh, India

8 years

Not disclosed

On-site

Full Time

Who We Are: We are a Digital Customer Experience organization, with a comprehensive coverage of IT Services from Traditional Services to Next Gen Digital Services. At TELUS Digital, we focus on lean, agile, human-centered design. We have been in the technology business since 2002, with HQs in California, USA. TELUS Digital also investment in R&D where innovators, researchers and visionaries collaborate to explore emerging customer experience tech to disrupt the future. We are about 70,000 employees working across 35 delivery centers across Asia, Europe, North America & Near shore in Central America & Canada. We are focused on enabling Digital Transformation for our customers by driving Innovation & Automation through self-service options like AI Bots, Robotic Process Automation etc. for hyper personalized, secure, on demand, and elastic solutions. Our workforce is connected to drive customer experience in Media & Communications, Travel & Hospitality, eCommerce, Technology, Fintech & Financial services & Healthcare domains. How we Help you Grow: Our development programmers are designed to promote technical growth, enhance leadership and relationship skills across individuals. To stimulate your career growth, a vast array of in-house training programs which are listed below, but not limited to:- Role: Remediation Engineer Location: Noida (Hybrid) Shift Timing: 2 pm to 11 pm Preferred Skills & Experience: Strong verbal communication skills. Must be comfortable speaking in front of audiences including technical teams and senior leaders, including VPs. Strong written communication skills with the ability to produce quality literature and technical documentation. The ability to collaborate with technical teams to define, improve, and document procedures to meet compliance requirements. Diligence in tracking and following up on action items and inquiries across multiple efforts and teams. Strong knowledge in security standards and practices for both on-premises and AWS environments; CCSP, CISSP, or other cloud-focused application security certifications are a big plus. Familiarity with Data Center and AWS infrastructure, including data center network architectures, virtualization, containerization, and AWS products/offerings. Ability to perform analysis and tests to validate findings and remediation claims. A strong knowledge of ITIL operations and agile development practices. Experience working in a DevSecOps culture is a plus. The ability to quickly navigate matrixed environments is a must. Experience in a software engineering, delivery manager, or a project manager role is strongly desired. Responsibilities: To be successful, this person must possess a strong understanding of the wide array of AppSec and InfoSec tools, protocols, and best practices applicable to application platforms, including their infrastructure. This person must have experience maintaining team documentation, leading meetings, escalating issues, and driving teams to deliver work. The ideal person will have a minimum of 8 years of experience in software engineering, cybersecurity, and/or cyber-audit, and will clearly express the following characteristics and competencies: Clearly defining and developing new policies, processes, training documents, and best practices. Collaborating with technical teams to improve observability. Reviewing risk findings, assigning them to fixed teams, and reporting remediation efforts and related challenges. Gathering key information for exception requests, including risk details, action plans, and remediation dependencies. Partnering with security teams to improve data quality in security tools and external reports. Hosting meetings with members of application, security, and leadership teams to communicate updates and changes to security postures. Validating submitted evidence meets requirements to resolve risks and compliance issues. Educating application teams on security subject matter. How will this opportunity be a catalyst in your career graph? To stimulate your career growth, a vast array of in-house training programs which are listed below, but not limited to:- Trending technical skills Business domain & customer interaction Behavioral & effective communication Transparent work culture to lift your ideas & initiatives at enterprise level & investment to execute successfully. Equal Opportunity Employer: At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence, and performance without regard to any characteristic related to diversity. Show more Show less

Project Coordinator

Navi Mumbai, Maharashtra, India

0 years

Not disclosed

Remote

Full Time

Website https: //www.telusinternational.com Description and Requirements TELUS Digital is searching for a Project Coordinator who will support project management, act as backup when necessary, and manage administrative and operational elements of projects to assure successful completion and client satisfaction while meeting company financial goals for the project. Coordination of local and remote teams, subcontractor management, client communication and project planning are an integral part of the role of Project Coordinator. Responsibilities: Coordination of small projects and sub-projects independently or in cooperation with PMs. Ensuring timely delivery as per customer quality requirements Client communication (intercompany and external)Project administrative and financial tasks (Timesheet assignment, creating/updating projects in AI project management system, issuing project order and project assignments, purchase orders, scope, quoting, forecast revenue, etc.)Project Manager backup vendor coordination Qualifications/skills: Demonstrate ability in project coordination and project experience in testing, language technology, development, localization, or other relevant domain Enjoy working in a fast pace environment and ability to work in a multicultural global environment, with tight deadlines, multi-site teams, and different projects simultaneously. High level of spoken and written English Excellent oral communication and written skills (business correspondence), in tone and style for each situation. Understanding of company business and service lines and project management requirements experience with finances and admin tasks Advanced application experience (Excel, Word, e-mail, etc.) Desirable qualities: multitasking, proactive, solution-oriented, eye for detail, good with numbers experience dealing with customers Show more Show less

GCP Data Engineer

Noida, Uttar Pradesh, India

5 years

Not disclosed

On-site

Full Time

About Us : At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent. Required Skills : 5+ years of industry experience in data engineering, business intelligence, or a related field with experience in manipulating, processing, and extracting value from datasets. Expertise in architecting, designing, building, and deploying internal applications to support technology life cycle management, service delivery management, data, and business intelligence. Experience in developing modular code for versatile pipelines or complex ingestion frameworks aimed at loading data into Cloud SQL and managing data migration from multiple on-premises sources. Strong collaboration with analysts and business process owners to translate business requirements into technical solutions. Proficiency in coding with scripting languages (Shell scripting, Python, SQL). Deep understanding and hands-on experience with Google Cloud Platform (GCP) technologies, especially in data migration and warehousing, including Database Migration Service (DMS), Cloud SQL, BigQuery, Dataflow, Data Catalog, Cloud Composer, Google Cloud Storage (GCS), IAM, Compute Engine, Cloud Data Fusion, and optionally Dataproc. Adherence to best development practices including technical design, solution development, systems configuration, test documentation/execution, issue identification and resolution, and writing clean, modular, self-sustaining code. Familiarity with CI/CD processes using GitHub, Cloud Build, and Google Cloud SDK. Qualifications: Bachelor's degree in Computer Science or a related technical field, or equivalent practical experience. GCP Certified Data Engineer (preferred). Excellent verbal and written communication skills with the ability to effectively advocate technical solutions to research scientists, engineering teams, and business audiences. Show more Show less

GCP Data Engineer

Noida, Uttar Pradesh, India

6 years

Not disclosed

On-site

Full Time

About Us : At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent. Required Skills : Minimum 6 years of experience in Architectecture, Design and building data extraction, loading, and transformation pipelines and data products across on-prem and cloud platforms. Perform application impact assessments, requirements reviews, and develop work estimates. Develop test strategies and site reliability engineering measures for data products and solutions. Lead agile development "scrums" and solution reviews. Mentor junior Data Engineering Specialists. Lead the resolution of critical operations issues, including post-implementation reviews. Perform technical data stewardship tasks, including metadata management, security, and privacy by design. Demonstrate expertise in SQL and database proficiency in various data engineering tasks. Automate complex data workflows by setting up DAGs in tools like Control-M, Apache Airflow, and Prefect. Develop and manage Unix scripts for data engineering tasks. Intermediate proficiency in infrastructure-as-code tools like Terraform, Puppet, and Ansible to automate infrastructure deployment. Proficiency in data modeling to support analytics and business intelligence. Working knowledge of ML Ops to integrate machine learning workflows with data pipelines. Extensive expertise in GCP technologies, including BigQuery, Cloud SQL, Dataflow, Data Catalog, Cloud Composer, Google Cloud Storage, IAM, Compute Engine, Cloud Data Fusion, Dataproc (good to have), and BigTable. Advanced proficiency in programming languages (Python). Qualifications: Bachelor's degree in Software Engineering, Computer Science, Business, Mathematics, or related field. Analytics certification in BI or AI/ML. 6+ years of data engineering experience. 4 years of data platform solution architecture and design experience. GCP Certified Data Engineer (preferred). Show more Show less

GCP Data Engineer

Noida, Uttar Pradesh, India

4 years

Not disclosed

On-site

Full Time

About Us : At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent. Required Skills: Design, develop, and support data pipelines and related data products and platforms. Design and build data extraction, loading, and transformation pipelines and data products across on-prem and cloud platforms. Perform application impact assessments, requirements reviews, and develop work estimates. Develop test strategies and site reliability engineering measures for data products and solutions. Participate in agile development "scrums" and solution reviews. Mentor junior Data Engineers. Lead the resolution of critical operations issues, including post-implementation reviews. Perform technical data stewardship tasks, including metadata management, security, and privacy by design. Design and build data extraction, loading, and transformation pipelines using Python and other GCP Data Technologies Demonstrate SQL and database proficiency in various data engineering tasks. Automate data workflows by setting up DAGs in tools like Control-M, Apache Airflow, and Prefect. Develop Unix scripts to support various data operations. Model data to support business intelligence and analytics initiatives. Utilize infrastructure-as-code tools such as Terraform, Puppet, and Ansible for deployment automation. Expertise in GCP data warehousing technologies, including BigQuery, Cloud SQL, Dataflow, Data Catalog, Cloud Composer, Google Cloud Storage, IAM, Compute Engine, Cloud Data Fusion and Dataproc (good to have). Qualifications: Bachelor's degree in Software Engineering, Computer Science, Business, Mathematics, or related field. 4+ years of data engineering experience. 2 years of data solution architecture and design experience. GCP Certified Data Engineer (preferred). Show more Show less

PhD Data Partner - Technical Writer - Remote - Asia

India

0 years

Not disclosed

Remote

Full Time

Requirements Description and Requirements Location: Asia - Remote Are you ready to use your domain knowledge to advance AI? Join us as a Freelance PhD Data Partner and work remotely with flexible hours. We are seeking highly knowledgeable Subject Matter Expert to design advanced, domain-specific questions and solutions. The role involves creating challenging problem sets that test deep reasoning and expertise in the assigned field. Key Responsibilities: Develop complex, original question-and-answer pairs based on advanced topics in your area of expertise. Ensure questions involve multi-step problem-solving and critical thinking. Provide detailed, clear solutions that meet high academic standards. Collaborate with cross-functional teams to refine and enhance content. Basic Requirements: A completed PhD or Doctorate/ equivalent in Technical Writing subject is essential Strong proficiency in English writing with excellent grammar, clarity, and the ability to explain complex concepts concisely Previous experience working in similar AI projects is advantageous Assessment: In order to be hired into the program, you’ll go through a subject-specific qualification exam that will determine your suitability for the position and complete ID verification. Payment : Experts pay rates typically range from $8 to $10 USD per hour . Rates may vary depending on several factors, including: Level of expertise and education (e.g., PhD holders may qualify for higher rates) Results of skills assessments Geographic location Specific project requirements and urgency Other relevant considerations Please review the payment terms listed for each individual project , as they may specify a different rate within or outside this range. TELUS Digital AI Community Our global AI Community is a vibrant network of 1 million+ contributors from diverse backgrounds who help our customers collect, enhance, train, translate, and localize content to build better AI models. Become part of our growing community and make an impact supporting the machine learning models of some of the world’s largest brands. Additional Job Description Join us as a Freelance PhD Data Partner to work remotely on impactful AI projects. Use your expertise to create domain-specific content and gain hands-on experience in the AI space. EEO Statement At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent. Equal Opportunity Employer At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity. Show more Show less

PhD Data Partner - Energy & Power - Remote - Asia

India

0 years

Not disclosed

Remote

Full Time

Requirements Description and Requirements Location: Asia - Remote Are you ready to use your domain knowledge to advance AI? Join us as a Freelance PhD Data Partner and work remotely with flexible hours. We are seeking highly knowledgeable Subject Matter Expert to design advanced, domain-specific questions and solutions. The role involves creating challenging problem sets that test deep reasoning and expertise in the assigned field. Key Responsibilities: Develop complex, original question-and-answer pairs based on advanced topics in your area of expertise. Ensure questions involve multi-step problem-solving and critical thinking. Provide detailed, clear solutions that meet high academic standards. Collaborate with cross-functional teams to refine and enhance content. Basic Requirements: A completed PhD or Doctorate/ equivalent in Energy & Power is essential Strong proficiency in English writing with excellent grammar, clarity, and the ability to explain complex concepts concisely Previous experience working in similar AI projects is advantageous Assessment: In order to be hired into the program, you’ll go through a subject-specific qualification exam that will determine your suitability for the position and complete ID verification. Payment : Experts pay rates typically range from $12 to $15 USD per hour . Rates may vary depending on several factors, including: Level of expertise and education (e.g., PhD holders may qualify for higher rates) Results of skills assessments Geographic location Specific project requirements and urgency Other relevant considerations Please review the payment terms listed for each individual project , as they may specify a different rate within or outside this range. TELUS Digital AI Community Our global AI Community is a vibrant network of 1 million+ contributors from diverse backgrounds who help our customers collect, enhance, train, translate, and localize content to build better AI models. Become part of our growing community and make an impact supporting the machine learning models of some of the world’s largest brands. Additional Job Description Join us as a Freelance PhD Data Partner to work remotely on impactful AI projects. Use your expertise to create domain-specific content and gain hands-on experience in the AI space. EEO Statement At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent. Equal Opportunity Employer At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity. Show more Show less

PhD Data Partner - Law - Remote - Asia

India

0 years

Not disclosed

Remote

Full Time

Requirements Description and Requirements Location: Asia - Remote Are you ready to use your domain knowledge to advance AI? Join us as a Freelance PhD Data Partner and work remotely with flexible hours. We are seeking highly knowledgeable Subject Matter Expert to design advanced, domain-specific questions and solutions. The role involves creating challenging problem sets that test deep reasoning and expertise in the assigned field. Key Responsibilities: Develop complex, original question-and-answer pairs based on advanced topics in your area of expertise. Ensure questions involve multi-step problem-solving and critical thinking. Provide detailed, clear solutions that meet high academic standards. Collaborate with cross-functional teams to refine and enhance content. Basic Requirements: A completed PhD or Doctorate/ equivalent in Law is essential Strong proficiency in English writing with excellent grammar, clarity, and the ability to explain complex concepts concisely Previous experience working in similar AI projects is advantageous Assessment: In order to be hired into the program, you’ll go through a subject-specific qualification exam that will determine your suitability for the position and complete ID verification. Payment : Experts pay rates typically range from $10 to $20 USD per hour . Rates may vary depending on several factors, including: Level of expertise and education (e.g., PhD holders may qualify for higher rates) Results of skills assessments Geographic location Specific project requirements and urgency Other relevant considerations Please review the payment terms listed for each individual project , as they may specify a different rate within or outside this range. TELUS Digital AI Community Our global AI Community is a vibrant network of 1 million+ contributors from diverse backgrounds who help our customers collect, enhance, train, translate, and localize content to build better AI models. Become part of our growing community and make an impact supporting the machine learning models of some of the world’s largest brands. Additional Job Description Join us as a Freelance PhD Data Partner to work remotely on impactful AI projects. Use your expertise to create domain-specific content and gain hands-on experience in the AI space. EEO Statement At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent. Equal Opportunity Employer At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity. Show more Show less

PhD Data Partner - Mechanical Engineer - Remote - Asia

India

0 years

Not disclosed

Remote

Full Time

Requirements Description and Requirements Location: Asia- Remote Are you ready to use your domain knowledge to advance AI? Join us as a Freelance PhD Data Partner and work remotely with flexible hours. We are seeking highly knowledgeable Subject Matter Expert to design advanced, domain-specific questions and solutions. The role involves creating challenging problem sets that test deep reasoning and expertise in the assigned field. Key Responsibilities: Develop complex, original question-and-answer pairs based on advanced topics in your area of expertise. Ensure questions involve multi-step problem-solving and critical thinking. Provide detailed, clear solutions that meet high academic standards. Collaborate with cross-functional teams to refine and enhance content. Basic Requirements: A completed PhD or Doctorate/ equivalent in Mechanical Engineering is essential Strong proficiency in English writing with excellent grammar, clarity, and the ability to explain complex concepts concisely Previous experience working in similar AI projects is advantageous Assessment: In order to be hired into the program, you’ll go through a subject-specific qualification exam that will determine your suitability for the position and complete ID verification. Payment : Experts pay rates typically range from $12 to $20 USD per hour . Rates may vary depending on several factors, including: Level of expertise and education (e.g., PhD holders may qualify for higher rates) Results of skills assessments Geographic location Specific project requirements and urgency Other relevant considerations Please review the payment terms listed for each individual project , as they may specify a different rate within or outside this range. TELUS Digital AI Community Our global AI Community is a vibrant network of 1 million+ contributors from diverse backgrounds who help our customers collect, enhance, train, translate, and localize content to build better AI models. Become part of our growing community and make an impact supporting the machine learning models of some of the world’s largest brands. Additional Job Description Join us as a Freelance PhD Data Partner to work remotely on impactful AI projects. Use your expertise to create domain-specific content and gain hands-on experience in the AI space. EEO Statement At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent. Equal Opportunity Employer At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity. Show more Show less

PhD Data Partner - Materials Engineering - Remote - Asia

India

0 years

Not disclosed

Remote

Full Time

Requirements Description and Requirements Location: Asia - Remote Are you ready to use your domain knowledge to advance AI? Join us as a Freelance PhD Data Partner and work remotely with flexible hours. We are seeking highly knowledgeable Subject Matter Expert to design advanced, domain-specific questions and solutions. The role involves creating challenging problem sets that test deep reasoning and expertise in the assigned field. Key Responsibilities: Develop complex, original question-and-answer pairs based on advanced topics in your area of expertise. Ensure questions involve multi-step problem-solving and critical thinking. Provide detailed, clear solutions that meet high academic standards. Collaborate with cross-functional teams to refine and enhance content. Basic Requirements: A completed PhD or Doctorate/ equivalent in Materials Engineering is essential Strong proficiency in English writing with excellent grammar, clarity, and the ability to explain complex concepts concisely Previous experience working in similar AI projects is advantageous Assessment: In order to be hired into the program, you’ll go through a subject-specific qualification exam that will determine your suitability for the position and complete ID verification. Payment : Experts pay rates typically range from $12 to $20 USD per hour . Rates may vary depending on several factors, including: Level of expertise and education (e.g., PhD holders may qualify for higher rates) Results of skills assessments Geographic location Specific project requirements and urgency Other relevant considerations Please review the payment terms listed for each individual project , as they may specify a different rate within or outside this range. TELUS Digital AI Community Our global AI Community is a vibrant network of 1 million+ contributors from diverse backgrounds who help our customers collect, enhance, train, translate, and localize content to build better AI models. Become part of our growing community and make an impact supporting the machine learning models of some of the world’s largest brands. Additional Job Description Join us as a Freelance PhD Data Partner to work remotely on impactful AI projects. Use your expertise to create domain-specific content and gain hands-on experience in the AI space. EEO Statement At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent. Equal Opportunity Employer At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity. Show more Show less

PhD Data Partner - Psychology - Remote - Asia

India

0 years

Not disclosed

Remote

Full Time

Requirements Description and Requirements Location: Asia - Remote Are you ready to use your domain knowledge to advance AI? Join us as a Freelance PhD Data Partner and work remotely with flexible hours. We are seeking highly knowledgeable Subject Matter Expert to design advanced, domain-specific questions and solutions. The role involves creating challenging problem sets that test deep reasoning and expertise in the assigned field. Key Responsibilities: Develop complex, original question-and-answer pairs based on advanced topics in your area of expertise. Ensure questions involve multi-step problem-solving and critical thinking. Provide detailed, clear solutions that meet high academic standards. Collaborate with cross-functional teams to refine and enhance content. Basic Requirements: A completed PhD or Doctorate/ equivalent in Psychology is essential Strong proficiency in English writing with excellent grammar, clarity, and the ability to explain complex concepts concisely Previous experience working in similar AI projects is advantageous Assessment: In order to be hired into the program, you’ll go through a subject-specific qualification exam that will determine your suitability for the position and complete ID verification. Payment : Experts pay rates typically range from $10 to $15 USD per hour . Rates may vary depending on several factors, including: Level of expertise and education (e.g., PhD holders may qualify for higher rates) Results of skills assessments Geographic location Specific project requirements and urgency Other relevant considerations Please review the payment terms listed for each individual project , as they may specify a different rate within or outside this range. TELUS Digital AI Community Our global AI Community is a vibrant network of 1 million+ contributors from diverse backgrounds who help our customers collect, enhance, train, translate, and localize content to build better AI models. Become part of our growing community and make an impact supporting the machine learning models of some of the world’s largest brands. Additional Job Description Join us as a Freelance PhD Data Partner to work remotely on impactful AI projects. Use your expertise to create domain-specific content and gain hands-on experience in the AI space. EEO Statement At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent. Equal Opportunity Employer At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity. Show more Show less

PhD Data Partner - Finance - Remote - Asia

India

0 years

Not disclosed

Remote

Full Time

Requirements Description and Requirements Location: Asia - Remote Are you ready to use your domain knowledge to advance AI? Join us as a Freelance PhD Data Partner and work remotely with flexible hours. We are seeking highly knowledgeable Subject Matter Expert to design advanced, domain-specific questions and solutions. The role involves creating challenging problem sets that test deep reasoning and expertise in the assigned field. Key Responsibilities: Develop complex, original question-and-answer pairs based on advanced topics in your area of expertise. Ensure questions involve multi-step problem-solving and critical thinking. Provide detailed, clear solutions that meet high academic standards. Collaborate with cross-functional teams to refine and enhance content. Basic Requirements: A completed PhD or Doctorate/ equivalent in Finance is essential Strong proficiency in English writing with excellent grammar, clarity, and the ability to explain complex concepts concisely Previous experience working in similar AI projects is advantageous Assessment: In order to be hired into the program, you’ll go through a subject-specific qualification exam that will determine your suitability for the position and complete ID verification. Payment : Experts pay rates typically range from $10 to $15 USD per hour . Rates may vary depending on several factors, including: Level of expertise and education (e.g., PhD holders may qualify for higher rates) Results of skills assessments Geographic location Specific project requirements and urgency Other relevant considerations Please review the payment terms listed for each individual project , as they may specify a different rate within or outside this range. TELUS Digital AI Community Our global AI Community is a vibrant network of 1 million+ contributors from diverse backgrounds who help our customers collect, enhance, train, translate, and localize content to build better AI models. Become part of our growing community and make an impact supporting the machine learning models of some of the world’s largest brands. Additional Job Description Join us as a Freelance PhD Data Partner to work remotely on impactful AI projects. Use your expertise to create domain-specific content and gain hands-on experience in the AI space. EEO Statement At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent. Equal Opportunity Employer At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity. Show more Show less

PhD Data Partner - History - Remote - Asia

India

0 years

Not disclosed

Remote

Full Time

Requirements Description and Requirements Location: Asia - Remote Are you ready to use your domain knowledge to advance AI? Join us as a Freelance PhD Data Partner and work remotely with flexible hours. We are seeking highly knowledgeable Subject Matter Expert to design advanced, domain-specific questions and solutions. The role involves creating challenging problem sets that test deep reasoning and expertise in the assigned field. Key Responsibilities: Develop complex, original question-and-answer pairs based on advanced topics in your area of expertise. Ensure questions involve multi-step problem-solving and critical thinking. Provide detailed, clear solutions that meet high academic standards. Collaborate with cross-functional teams to refine and enhance content. Basic Requirements: A completed PhD or Doctorate/ equivalent in History is essential Strong proficiency in English writing with excellent grammar, clarity, and the ability to explain complex concepts concisely Previous experience working in similar AI projects is advantageous Assessment: In order to be hired into the program, you’ll go through a subject-specific qualification exam that will determine your suitability for the position and complete ID verification. Payment : Experts pay rates typically range from $12 to $18 USD per hour . Rates may vary depending on several factors, including: Level of expertise and education (e.g., PhD holders may qualify for higher rates) Results of skills assessments Geographic location Specific project requirements and urgency Other relevant considerations Please review the payment terms listed for each individual project , as they may specify a different rate within or outside this range. TELUS Digital AI Community Our global AI Community is a vibrant network of 1 million+ contributors from diverse backgrounds who help our customers collect, enhance, train, translate, and localize content to build better AI models. Become part of our growing community and make an impact supporting the machine learning models of some of the world’s largest brands. Additional Job Description Join us as a Freelance PhD Data Partner to work remotely on impactful AI projects. Use your expertise to create domain-specific content and gain hands-on experience in the AI space. EEO Statement At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent. Equal Opportunity Employer At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity. Show more Show less

PhD Data Partner - Diagnostics & Laboratory Medicine - Remote - Asia

India

0 years

Not disclosed

Remote

Full Time

Requirements Description and Requirements Location: Asia - Remote Are you ready to use your domain knowledge to advance AI? Join us as a Freelance PhD Data Partner and work remotely with flexible hours. We are seeking highly knowledgeable Subject Matter Expert to design advanced, domain-specific questions and solutions. The role involves creating challenging problem sets that test deep reasoning and expertise in the assigned field. Key Responsibilities: Develop complex, original question-and-answer pairs based on advanced topics in your area of expertise. Ensure questions involve multi-step problem-solving and critical thinking. Provide detailed, clear solutions that meet high academic standards. Collaborate with cross-functional teams to refine and enhance content. Basic Requirements: A completed PhD or Doctorate/ equivalent in Diagnostics & Laboratory Medicine is essential Strong proficiency in English writing with excellent grammar, clarity, and the ability to explain complex concepts concisely Previous experience working in similar AI projects is advantageous Assessment: In order to be hired into the program, you’ll go through a subject-specific qualification exam that will determine your suitability for the position and complete ID verification. Payment : Experts pay rates typically range from $10 to $20 USD per hour . Rates may vary depending on several factors, including: Level of expertise and education (e.g., PhD holders may qualify for higher rates) Results of skills assessments Geographic location Specific project requirements and urgency Other relevant considerations Please review the payment terms listed for each individual project , as they may specify a different rate within or outside this range. TELUS Digital AI Community Our global AI Community is a vibrant network of 1 million+ contributors from diverse backgrounds who help our customers collect, enhance, train, translate, and localize content to build better AI models. Become part of our growing community and make an impact supporting the machine learning models of some of the world’s largest brands. Additional Job Description Join us as a Freelance PhD Data Partner to work remotely on impactful AI projects. Use your expertise to create domain-specific content and gain hands-on experience in the AI space. EEO Statement At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent. Equal Opportunity Employer At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity. Show more Show less

PhD Data Partner - Clinical Medicine - Remote - Asia

India

0 years

Not disclosed

Remote

Full Time

Requirements Description and Requirements Location: Asia - Remote Are you ready to use your domain knowledge to advance AI? Join us as a Freelance PhD Data Partner and work remotely with flexible hours. We are seeking highly knowledgeable Subject Matter Expert to design advanced, domain-specific questions and solutions. The role involves creating challenging problem sets that test deep reasoning and expertise in the assigned field. Key Responsibilities: Develop complex, original question-and-answer pairs based on advanced topics in your area of expertise. Ensure questions involve multi-step problem-solving and critical thinking. Provide detailed, clear solutions that meet high academic standards. Collaborate with cross-functional teams to refine and enhance content. Basic Requirements: A completed PhD or Doctorate/ equivalent in Clinical Medicine is essential Strong proficiency in English writing with excellent grammar, clarity, and the ability to explain complex concepts concisely Previous experience working in similar AI projects is advantageous Assessment: In order to be hired into the program, you’ll go through a subject-specific qualification exam that will determine your suitability for the position and complete ID verification. Payment : Experts pay rates typically range from $10 to $20 USD per hour . Rates may vary depending on several factors, including: Level of expertise and education (e.g., PhD holders may qualify for higher rates) Results of skills assessments Geographic location Specific project requirements and urgency Other relevant considerations Please review the payment terms listed for each individual project , as they may specify a different rate within or outside this range. TELUS Digital AI Community Our global AI Community is a vibrant network of 1 million+ contributors from diverse backgrounds who help our customers collect, enhance, train, translate, and localize content to build better AI models. Become part of our growing community and make an impact supporting the machine learning models of some of the world’s largest brands. Additional Job Description Join us as a Freelance PhD Data Partner to work remotely on impactful AI projects. Use your expertise to create domain-specific content and gain hands-on experience in the AI space. EEO Statement At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent. Equal Opportunity Employer At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity. Show more Show less

International Privacy Counsel and Data Protection Officer

Ahmedabad, Gujarat, India

5 years

Not disclosed

On-site

Full Time

As International Privacy Counsel and Data Protection Officer, you will focus on supporting our TD Privacy Office and our global lines of business. As a highly motivated individual who thrives in a fast-paced work environment, you will continue to enhance our strong, collaborative relationship with clients and partners globally and build effective relationships with members of the Sales and Operations teams on a global basis. Reporting to the General Counsel and Global Privacy Officer, Law & Governance, you will work directly with key members of the global business, and legal teams around the world on a variety of cutting edge projects including: privacy assessments, privacy compliance, auditing frameworks in relation to privacy laws worldwide, including GDPR and the Brazil General Data Protection Law and advise on privacy aspects of customer deals and corporate acquisitions. Responsibilities: Act as legal advisor and first point of contact for the company on privacy or data protection-related matters, with an emphasis on Asia and Africa. Provide support for privacy and data protection matters related to legal and commercial agreements. Draft and maintain data protection-related legal agreements, such as DPAs, TIAs, DPIAs, and company policies. Develop and maintain close relationships with business leaders by cultivating a deep understanding of their business and providing proactive, solution-oriented advice. Display the ability and commitment to work collaboratively and diplomatically with numerous people at all levels in a truly multicultural and global work environment. Demonstrate the ability, in a positive, commercial and practical manner, to identify, prioritize and resolve privacy issues quickly and effectively. Work with relevant business units to ensure our products and services are embedded with privacy-by-design. Interface with data protection authorities, and act as the designated data protection officer for the company in various jurisdictions. Requirements: Fluent in English. Qualified to practice law in any country, and in good standing. 5+ years practicing law, with a strong focus on data protection/privacy law, ideally in the tech sector, with a mix of law firm and in-house experience is a plus. IAPP certification and experience with the digital advertising Trust Arc privacy platform are a plus. Experience with global privacy laws, including European, Brazilian, and US law. Prior experience supporting cross-border transactions and comfortable managing outside counsel. Confident at engaging and interacting with sophisticated stakeholders, internally and externally. Noted for ability to examine and evaluate complex issues while demonstrating an ability to focus and articulate important points and effective solutions. Recognized for record of successfully managing multiple, concurrent customer transactions and delivering on commitments. Show more Show less

Appian BPM Developer

India

6 - 12 years

Not disclosed

On-site

Full Time

Who We Are: We are a Digital Customer Experience organization, with a comprehensive coverage of IT Services from Traditional Services to Next Gen Digital Services. At TELUS Digital, we focus on lean, agile, human-centered design. We have been in the technology business since 2002, with HQs in California, USA. TELUS Digital also investment in R&D where innovators, researchers and visionaries collaborate to explore emerging customer experience tech to disrupt the future. We are about 70,000 employees working across 35 delivery centers across Asia, Europe, North America & Near shore in Central America & Canada. We are focused on enabling Digital Transformation for our customers by driving Innovation & Automation through self-service options like AI Bots, Robotic Process Automation etc. for hyper personalized, secure, on demand, and elastic solutions. Our workforce is connected to drive customer experience in Media & Communications, Travel & Hospitality, eCommerce, Technology, Fintech & Financial services & Healthcare domains. How we Help you Grow: Our development programmers are designed to promote technical growth, enhance leadership and relationship skills across individuals. To stimulate your career growth, a vast array of in-house training programs which are listed below, but not limited to: Key Responsibility : Must be familiar and comfortable in the domains of process modeling, process monitoring, smart services, process improvement, business rules, and business event-based technologies. Expert in Appian BPMS project implementations that leverage the full capabilities of the Appian BPM Suite. Expert in implementation experience in integration of Appian with DB, web services, external systems, etc.· Expert in Appian process modeler, reporting, UI design, business rules development and management, content and case management, etc.· Experience in implementing tasks( user, system, and gateways)· Experience in implementing message events and sub-processes, experience in security and user administration.· Good Knowledge of BPM architecture patterns, best practices, and design principles.· Good understanding of SOAP and REST web services. Experience in writing SQL queries . Experience 6 to 12 Years Primary Skill - Appian, SQL Equal Opportunity Employer: At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence, and performance without regard to any characteristic related to diversity. Show more Show less

Data Governance Engineer

Gandhinagar, Ahmedabad

5 - 8 years

INR 8.0 - 16.0 Lacs P.A.

Work from Office

Full Time

About TELUS Digital TELUS Digital (NYSE and TSX: TIXT) designs, builds, and delivers next-generation digital solutions to enhance the customer experience (CX) for global and disruptive brands. The companys services support the full lifecycle of its clients digital transformation journeys and enable them to more quickly embrace next-generation digital technologies to deliver better business outcomes. TELUS Digitals integrated solutions and capabilities span digital strategy, innovation, consulting and design, digital transformation and IT lifecycle solutions, data annotation, and intelligent automation, and omnichannel CX solutions that include content moderation, trust and safety solutions, and other managed solutions. Fueling all stages of company growth, TELUS Digital partners with brands across high-growth industry verticals, including tech and games, communications and media, eCommerce and fintech, healthcare, and travel and hospitality. Learn more at: telusinternational.com. Position Overview: We have an ambitious Enterprise Data Office and are building a class-leading data team that works to solve complex business challenges and provide insights to improve our business and customer experience. To enhance the team, we are looking for an innovative and enterprising Data Governance Engineer who plays a critical role in shaping and implementing our enterprise- wide data governance and data management roadmap and strategy. The Data Governance Engineer will focus their work on 'data is an asset' thinking across the enterprise, integrating the Data Governance tools implementations of Collibra Data Intelligence Platform, Collibra Data Quality, Google Cloud Data Related Tools, and Informatica MDM/RDM. This person will work with internal partners and developers to brainstorm and evaluate technical solutions, product integration opportunities and demonstrations. This role requires creative thinking, a deep curiosity and understanding of data models and usage, as well as empathy for partner/client challenges and pain points. Essential Responsibilities:

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TELUS Digital

TELUS Digital

TELUS Digital

Information Technology

Calgary

100-200 Employees

235 Jobs

    Key People

  • Darren Entwistle

    President and CEO
  • N/A

    Chief Technology Officer

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