NOTE: This is a Problem Manager position and not a Major Incident. Please apply only if you have hands on experience in Problem Management Job Description: Role: Problem Management Administrator Work Location: Gift City, Gandhinagar Working Mode: 5 days Work from office Shift Timings: 24 x7 Flexible Rotational hours (Including Night Shift) Position Overview: We are seeking a detail-oriented and proactive Problem Manager to join our IT department. The Problem Manager will be responsible for managing the Problem Management process, identifying root causes of incidents and recurring issues, and implementing preventive measures to minimize their impact on business operations. This role requires strong analytical skills, technical expertise, and the ability to collaborate effectively with cross-functional teams. Also support on Service Level Management practice. Key Responsibilities: Lead the Problem Management process, including identification, analysis, investigation, and resolution of root causes for incidents and recurring issues. Collaborate closely with Incident Managers, Service Desk teams, and other IT stakeholders to prioritize and resolve problems impacting service delivery and operational efficiency. Conduct root cause analysis (RCA) sessions to identify underlying causes of problems, document findings, and develop corrective and preventive actions (CAPAs). Manage problem records in the IT service management (ITSM) system, ensuring accurate documentation, categorization, prioritization, and timely resolution of problems. Implement and maintain problem management strategies, policies, and procedures aligned with ITIL best practices to drive continuous improvement and minimize the impact of incidents on business operations. Develop and analyze problem management metrics, KPIs, and reports to measure performance, identify trends, and track the effectiveness of problem management activities. Coordinate with Change Management, Release Management, and Configuration Management teams to ensure alignment and integration of problem management activities with other IT service management processes. Participate in major incident reviews, service reviews, and post-implementation reviews to identify lessons learned and implement improvements in problem management processes and procedures. Provide guidance and support to junior problem management staff, fostering a culture of continuous improvement and knowledge sharing within the team. Stay current with industry trends, best practices, and technologies related to problem management and IT service management. Requirements: Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent work experience). Proven experience (4-5 years) in problem management or incident management roles within a corporate IT environment, with a strong understanding of IT service management principles and methodologies. Technical proficiency in conducting root cause analysis (RCA) and problem resolution across IT infrastructure, applications, and services. Experience with IT service management tools (e.g., ServiceNow, BMC Remedy) and familiarity with ITIL framework. Strong analytical and problem-solving skills, with the ability to effectively prioritize and manage multiple problems and projects simultaneously. Excellent communication and interpersonal skills, with the ability to collaborate effectively at all organizational levels. ITIL Foundation certification or higher-level ITIL certifications preferred. Experience in managing problem management processes in a complex organizational environment. Show more Show less

Requirements Description and Requirements Must have 5-8 years of experience. Candidates should have worked on Performance Tuning, RAC, RMAN, ODA, Exa Data preferably experience in automation shell scripting. We have an immediate requirement of ORACLE DBA with experience of DB operations and support along with excellent communications skills Should have experience as Oracle DBA, performance tuning & troubleshooting skills Should have experience in DBA operations from offshore along with Customer interaction. Should be flexible for continuous Night Shifts support. Experience with Telecom Customer and Leadership skills is desirable. Additional Job Description Strong communication skills, both written and verbal, for interacting with customers and internal teams. Ability to work effectively under pressure and manage multiple tasks simultaneously. EEO Statement At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent. Equal Opportunity Employer At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity. Show more Show less

Walk In Details Walk-In Date: 31st May, 2025 (Saturday) Time: 11.00 AM to 4.00 PM Venue: TELUS DIGITAL, Tower-6 UG Floor, Candor TechSpace, Sector 135, Noida, Uttar Pradesh, 201301 Work Location: Sector 135, Noida Role & Responsibilities Performing inbound or outbound calling with best customer service experience to new and existing wireline residential customers offering telecommunications products and services. Building customer relationships by uncovering their stories, getting to know their needs and recommending product selections they feel good about Solution based selling approach overcoming customer objections by listening, understanding, probing, and recommending Simultaneously navigating through multiple systems and tools while interacting with customers. Processing customers orders and ensuring its accuracy and completion. Participating in continuous training sessions and sharing best practices. Preferred Candidate Profile Educational Qualification : 10 + 2, Any management Graduate, Post Graduate Work Experience: 1 to 5 yrs ( Minimum 1 Year experience in International Inbound sales/Cross Sales/Outbound Sales (International BPO Only) for experienced candidates is required) Excellent communication in English. Comfortable with graveyard shifts . Perks and Benefits Salary: Upto 4.75 LPA. Variables as per performance Medicare Benefits Both side cab facilities. Medical Insurance Life Insurance Show more Show less

Job Title: International Trainer BPO Location: Gift City Gandhinagar Shift: Rotational Shifts Week Offs: Rotational Experience Required: 2-5 years (in International BPO Training preferred) Educational Qualification: Graduation – Mandatory Job Summary: We are looking for a dynamic and experienced Trainer to deliver high-impact training sessions for our international BPO sales team. The ideal candidate will have a proven track record in training for outbound/inbound international sales campaigns and will be responsible for enhancing the performance and productivity of our front-line sales executives. Key Responsibilities: Conduct product training for new hires and tenured agents. Develop training modules, SOPs, and assessments tailored for international BPO sales. Monitor and evaluate training effectiveness through feedback and performance metrics. Identify training gaps through TNI (Training Needs Identification) and propose customized interventions. Coordinate with Operations and Quality teams to align training goals with business objectives. Provide floor support and refreshers as needed. Maintain training reports, feedback forms, and training logs. Requirements: Graduation is mandatory. Minimum 2 years of experience as a Trainer in an international BPO environment. Excellent communication, presentation, and facilitation skills. Strong knowledge of sales techniques, objection handling, and customer engagement strategies. Flexible to work in rotational shifts and week offs . Proficiency in MS Office (Excel, PowerPoint, Word).

Job Title: Process Trainer International Back Office Operations Experience: 1 to 4 Years Location: Gandhinagar, Gift City Work Type: Work From Office (WFO) Shift: Night Shift (US/UK Time Zones) Working Days: 5 Days Job Summary: We are seeking a dynamic and experienced Process Trainer to join our international back-office operations team. The ideal candidate will be responsible for delivering effective process training, upskilling new hires, and supporting continuous learning initiatives to ensure operational excellence. Key Responsibilities: Deliver comprehensive process training programs to new hires and existing team members. Design, update, and enhance training modules in alignment with business processes. Conduct pre- and post-training assessments to measure learning effectiveness. Collaborate with operations and quality teams to identify training needs. Monitor trainee performance and provide coaching to improve proficiency. Maintain detailed training records, feedback, and progress reports. Ensure compliance with organizational and client-specific guidelines during training. Facilitate refresher sessions based on performance trends and quality insights. Required Skills & Qualifications: 1 to 4 years of experience in process training, preferably in international back-office/BPO operations. Strong understanding of workflow and process documentation. Excellent verbal and written communication skills in English. Proficient in MS Office (Word, Excel, PowerPoint). Strong presentation, facilitation, and coaching skills. Ability to work during night shifts and handle WFO responsibilities. High adaptability and a proactive approach to training improvements.

Requirements Description and Requirements Main Responsibilities: Reporting analysts gather and maintain a wide array of data-related business processes and reporting This involves both entering information into existing databases and creating new processes and programs to accurately input and store critical data They also work with data structures and metadata to ensure consistency, security, and accessibility Reporting Analysts take an active role in data analysis and interpretation They assemble, analyze and evaluate internal operational data, demonstrating ability to determine trends Includes the comparison of data across different sources and definitions Reporting analysts frequently need to exercise sound judgment while analyzing and interpreting data to ensure a high level of accuracy, timeliness, and usefulness for business leaders Prepare necessary data, documents and reports needed for upper management and executives, on a weekly, monthly, quarterly or yearly basis Reports can be created in any Telus allowed tools like Google Suite, Excel or Sisense Reporting analysts frequently need to exercise sound judgment while analyzing and interpreting data to ensure a high level of accuracy, timeliness, and usefulness for business leaders Reporting analysts frequently work across business lines, conferring with managers and executives to gather requirements and specifications while developing enhanced data and reporting tools They work directly with team leaders to gain a better sense of the current shortcomings in reporting technology and devise solutions to enhance reporting and data management To ensure data accuracy and efficiency, the reporting analyst conducts routine audits of data sources or storage, conducting many tests and analyzing the results before devising new solutions or finding ways to enhance data management solutions Other tasks deemed necessary for the role Additional Job Description Work Location: Gift City, Gandhinagar Working Mode: 5 Days Work from office Experience: 3 to 5 Years Shift Timings: 12 pm IST to 9 pm IST (we will need schedule flexibility depending on the account(s) the resource is working) Key Skills: Candidate should have experience working in BPO / Call center domain + Should have worked with Google Suite / Google Workspace AND Looker Studio Position overview: The Reporting Analyst currently serves under the direction of an Analytics and Reporting Lead They are the data specialists who contribute to organizational improvement by gathering and analyzing data, preparing reports, and introducing process improvements throughout the reporting process They have excellent analytical and technical skills, in addition to a keen ability to determine specifications and standards for business reporting and maintaining data integrity Reporting Analyst key responsibilities involve data extraction & maintenance, analysis and transformation Given that they receive various requests from Operations and Account Support Functions (WFM,CE, Coaching), it's a must to have strong task prioritization skills in addition to good statistical and critical thinking skills The Reporting Analyst must be a compelling Data Storyteller Data storytelling is a structured approach for communicating data insights, and it involves a combination of three key elements: data, visuals, and narrative Weekly Reports must contain Prescriptive Actions that the Operation Team can implement to help drive improvement in operation performance EEO Statement At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent. Equal Opportunity Employer At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity. Show more Show less

Requirements Description and Requirements Job Details: Excellent verbal, written, and presentation communication Skills Intellectually curious – fast and self-driven learner in areas including new business models, analytical techniques, technical skills, etc. Demonstrated analytical and problem-solving experience Demonstrated strong organizational, time management, prioritization, and coordination skills Ability to self-initiate follow-up, work independently, and adhere to deadlines Ability to build strong stakeholder relationships and foster ownership, innovation, and collaboration within a team Average to advanced proficiency in data analysis and data modeling Advanced analytical thinking Ability to multitask, meet deadlines, and adhere to project timelines. Process mapping or process documentation experience Conduct in-depth data analysis to identify errors and areas for improvement, contributing to the ongoing improvement of the reporting processes. Ability to speak with Senior level stakeholders (Directors, VPs, etc.) Ability to understand client requests and translate them into BI solutions Flexibility to work on ad hoc tasks required by stakeholders Additional Job Description Skills: English B2 - Required Excel advanced - Required Proficiency with MS Office or Google Workspace applications (MS Excel, Google Sheets, Google Data Studio, etc.) with the ability to create charts, graphs, pivot tables, and complex formulas - Required Ability to learn to navigate new tools and dashboards - Required Zendesk, IEX, Verint, Impact 360, or Injixo knowledge - Desirable BPO Center Software (CMS, CISCO, etc.) Tableau, Power Bi - Desirable Statistics, mathematical logic - Required EEO Statement At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent. Equal Opportunity Employer At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity. Show more Show less

Requirements Description and Requirements Position overview: EUC Specialist Senior is responsible for providing first line support to internal clients, administration staff and EUC specialist in assisting them with additional hardware and software and hardware requirements and making sure that the systems are working properly according to company standards. Resource is responsible for providing technical support to both operations and staff, always looking for continuous improvement in the processes established, and is also responsible for ensuring the availability of computing resources to the organization. Key responsibilities: Provide technical on-site or remote support to end-users for the resolution of issues with hardware or software Create WiFi credentials for clients and other visitors and provide any required support to enable access Install, configure, and maintain operating systems and software applications Troubleshoot reported issues and escalate to the specialized team when required (Network, Telephony, Server, etc) Provide support and troubleshooting expertise for new client launches Perform hardware maintenance and upgrades, coordinating with vendors for hardware repairs or replacements Maintain technical documentation of configurations, procedures, and troubleshooting steps Additional Job Description Work Location: Gift City, Gandhinagar Working Mode: 5 Days Work from office Shift Timings: Rotational Flexible Shift (including Night shift) Experience: 5+ Years Key Skills: Person should have experience working with Google Suit / Google Workspace OR MAC OS troubleshooting along with the tech skills required for EUC role EEO Statement At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent. Equal Opportunity Employer At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity. Show more Show less

Requirements Description and Requirements Must have 5-8 years of experience. Extensive experience working on React, JavaScript, and Redux REST API based development using Java springboot. Microservice design, development Test the application to ensure responsiveness and efficiency. Troubleshoot, debug, and upgrade software. Create security and data protection settings. Build the front-end of applications through appealing visual design. Develop and manage well-functioning databases and applications. Hands-on working knowledge and experience are required in: Extensive experience working on C#, net and. net core frameworks Experience working with distributed teams across regions and time zones Write clean, scalable, and efficient code following best practices. Conduct code reviews and provide constructive feedback to team members. Troubleshoot and debug software issues on time. Ensure the performance, quality, and responsiveness of applications. Additional Job Description Strong communication skills, both written and verbal, for interacting with customers and internal teams. Ability to work effectively under pressure and manage multiple tasks simultaneously. EEO Statement At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent. Equal Opportunity Employer At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity. Show more Show less

Requirements Description and Requirements About the Role: The TELUS Digital Tax team provides critical expertise, consultation and counsel to the various entities and business groups, domestic and international, within TELUS Digital. As trusted advisors, we help support complex business transactions with insights and recommendations that influence decisions made by stakeholders and senior leaders. We are practical and creative, providing innovative solutions in our quest to be the leading global in-house Taxation team. Our team takes pride in driving operational excellence, best practices, and optimum results which contribute to business growth and exceptional customer and team member experiences. As the Manager Taxation , you will be an integral part of the TELUS Digital Tax team that supports the various entities of TELUS Digital in over 30 countries. You will participate in the development of income strategies to improve operational efficiencies, ensure compliance with tax laws and support tax audits. You will monitor income tax developments and implement changes to ensure timely compliance with new legislation. The Manager Taxation will support all aspects of income tax planning, compliance and income tax provisioning ( tax accounting) for TELUS Digital in India and other jurisdictions. You will work in India while reporting to the Director, International Taxation at the Canadian head office. Job Responsibilities: Ensure timely and accurate direct tax return filings and other statutory filings, including performing a wide variety of hands-on compliance work, and reviewing assessments and tax payments Supporting the management of audits conducted by tax authorities on direct taxes and non-resident withholding taxes, including addressing audit queries, reviewing reassessment proposals, researching legislation, preparing position papers, preparing objections, and supporting negotiation and litigation Preparation and review of quarterly and annual income tax provisions ( tax accounting) in support of consolidated financial reporting for a publicly traded company, as well as statutory financial statements Ensuring compliance with internal controls related to tax compliance and reporting, including Sarbanes Oxley compliance Reviewing and analyzing corporate financial records, researching and determining proper tax treatment for a wide variety of transactions, maintaining data on tax attributes, and monitoring intercompany transactions (e.g. loans, cash repatriation, etc.) Participate in cross-functional projects as requested, including evaluating the tax impact of the projects and supporting workflow and system enhancements with a view to optimizing tax outcomes Supporting internal WHT processes with respect to obtaining applicable treaty rates on cross border payments and receipts Monitor and proactively manage legislative changes in the region Where appropriate, coordinate with finance staff, external service providers and/or government agency representatives Language: English Qualifications: Minimum 5 years of experience working in a taxation role in a multinational corporation or large professional accounting firm A university degree with a focus on accounting, finance and/or tax law Professional designation such as CA or equivalent is an asset Strong financial and tax accounting knowledge Well organized and able to prioritize tasks and work on multiple files / projects Self-starter, motivated and able to work independently Engaging communicator with strong verbal and written communications skills and excellent interpersonal skills and ability to interact confidently with business stakeholders, tax authorities, peers and external service providers Effective team member able to work well in a cross-functional team environment while creating and maintaining strong working relationships with TELUS Digital team members from different functional areas. Willing to work toward required outcomes even when circumstances are challenging (e.g. tight deadlines, limited information or resources) Proficiency in Microsoft Excel and Google Workspace Great to Have: Prior experience in Workday (or equivalent ERP system) Comfortable with or enthusiastically willing to learn new technology platforms and evolving automated intelligence technologies such as prompt engineering with Generative Artificial Intelligence software, e.g. Chat-GPT Experience managing the tax compliance process in different countries within Asia, Africa and the Middle East. Additional Job Description Work Location: Noida / Gandhinagar Working Mode: 5 days Work from office Shift Timings: 12 pm to 9 pm IST / 1 pm to 10 pm IST Note: Transport Facility provided up-to max 35 km's for both the sides Language Reference English EEO Statement At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent. Equal Opportunity Employer At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity. Show more Show less

Requirements Description and Requirements Minimum of 8+ years of experience in software testing, with at least 4 years focused on performance testing and architecture. Design and implement end-to-end performance testing frameworks and strategies tailored to the needs of the organization and its various software delivery projects. Develop and lead performance testing initiatives that cover system load, scalability, stress, and endurance testing using tools like LoadRunner, JMeter, Dynatrace, and Splunk. Define best practices and standardized approaches for performance testing across multiple application architectures (monolithic, microservices, cloud-native, etc.). Evaluate, select, and implement performance testing tools that best align with the organization's goals and the technical stack. Drive the integration of performance monitoring tools such as Dynatrace and Splunk for real-time analysis and insights during testing and production phases. Configure and fine-tune testing tools (LoadRunner, JMeter, Dynatrace, etc.) to simulate realistic user load and monitor application performance at scale. Define and execute comprehensive performance testing strategies for different environments and stages of the software delivery lifecycle. Work with engineering teams to identify key performance requirements and KPIs for various applications. Conduct load, stress, endurance, and spike testing across different environments (staging, pre-production, production). Simulate various types of traffic (real users, API traffic, backend systems) to evaluate system performance. Collaborate with cross-functional teams, including developers, QA, and DevOps, to integrate performance testing into CI/CD pipelines and agile workflows. Mentor and guide other performance engineers and testers to ensure consistent testing practices and high-quality test results. Conduct regular workshops and training sessions for internal teams to promote performance testing best practices. Analyze test results to identify performance bottlenecks, optimize resource usage, and improve overall system performance. Provide in-depth root cause analysis and actionable recommendations for performance tuning. Create detailed performance test reports, dashboards, and visualizations using Dynatrace, Splunk, and other analytics tools. Present findings to stakeholders, including senior leadership, development teams, and product owners. Proactively identify opportunities to optimize infrastructure, code, and application configurations for better performance and efficiency. Work with DevOps teams to ensure that performance testing is integrated into automated deployment pipelines. Contribute to the tuning and optimization of systems for scalability, responsiveness, and resource management. Stay up-to-date with industry trends, new tools, and techniques in performance testing, and continuously refine test strategies. Contribute to the development and improvement of internal performance testing tools and frameworks. Participate in the performance testing community through conferences, research, and sharing knowledge within the organization. Additional Job Description Required Qualifications: Experience: Proven experience designing and implementing performance testing strategies and frameworks. In-depth experience with performance testing tools such as LoadRunner , JMeter , Dynatrace , Splunk , Gatling , or similar. Technical Expertise: Strong knowledge of performance testing methodologies, such as load testing, stress testing, scalability testing, and endurance testing. Experience with application monitoring and performance profiling using Dynatrace , Splunk , or similar tools. Familiarity with cloud platforms like AWS, Azure, and Google Cloud, and how they impact performance testing. Understanding of performance testing across various application types, including web applications, APIs, microservices, and databases. Development Skills: Strong scripting knowledge in languages like Java , Python , or Shell for automating performance test execution and analysis. Experience with CI/CD tools (e.g., Jenkins, GitLab) and integrating performance tests into the delivery pipeline. Soft Skills: Excellent communication and interpersonal skills to work with both technical and non-technical stakeholders. Ability to explain complex technical performance issues in a clear and concise manner. Strong leadership capabilities, with the ability to mentor junior engineers and collaborate with cross-functional teams. EEO Statement At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent. Equal Opportunity Employer At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity. Show more Show less

Job description Are you a detail-oriented individual with a passion for research and a good understanding of national and local geography? This freelance opportunity allows you to work at your own pace and from the comfort of your own home. A Day in the Life of an Online Data Analyst: In this role, you will be working on a project aimed at enhancing the content and quality of digital maps that are used by millions of people worldwide Completing research and evaluation tasks in a web-based environment such as verifying and comparing data, and determining the relevance and accuracy of information. Join us today and be part of a dynamic and innovative team that is making a difference in the world! TELUS Digital AI Community Our global AI Community is a vibrant network of 1 million+ contributors from diverse backgrounds who help our customers collect, enhance, train, translate, and localize content to build better AI models. Become part of our growing community and make an impact supporting the machine learning models of some of the world’s largest brands. Qualification path No previous professional experience is required to apply to this role, however, working on this project will require you to pass the basic requirements and go through a standard assessment process. This is a part-time long-term project and your work will be subject to our standard quality assurance checks during the term of this agreement. Basic Requirements Full Professional Proficiency in English & Tamil language Being a resident in India for the last 2 consecutive years and having familiarity with current and historical business, media, sport, news, social media, and cultural affairs in India. Ability to follow guidelines and conduct online research using search engines, online maps, and website information Flexibility to work across a diverse set of task types, including maps, news, audio tasks, and relevance Daily access to a broadband internet connection, computer, and relevant software Assessment In order to be hired into the program, you’ll take an open book qualification exam that will determine your suitability for the position and complete ID verification. Our team will provide you with guidelines and learning materials before your qualification exam. You will be required to complete the exam in a specific timeframe but at your convenience. 📩 After Applying Once you’ve submitted your application, please provide the above details at your earliest convenience to lara.gianan@telusdigital.com with the subject line: Online Data Analyst - Tamil (LinkedIn). This helps our recruitment team track your application and provide timely updates. Equal Opportunity All qualified applicants will receive consideration for a contractual relationship without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. At TELUS Digital AI, we are proud to offer equal opportunities and are committed to creating a diverse and inclusive community. All aspects of selection are based on applicants’ qualifications, merits, competence, and performance without regard to any characteristic related to diversity. Show more Show less

Job description Looking for a freelance opportunity where you can make an impact on technology from the comfort of your home? If you are dynamic, tech-savvy, and always online to learn more, this part-time flexible project is the perfect fit for you! A Day in the Life of a Personalized Internet Assessor: In this role, you’ll be analyzing and providing feedback on texts, pages, images, and other types of information for top search engines, using an online tool Through reviewing and rating search results for relevance and quality, you’ll be helping to improve the overall user experience for millions of search engine users, including yourself. Join our team today and start putting your skills to work for one of the world's leading search engines. The estimated hourly earnings for this role are 3.50 USD per hour. Payment is based on completed tasks, with the potential for higher earnings based on productivity. TELUS Digital AI Community Our global AI Community is a vibrant network of 1 million+ contributors from diverse backgrounds who help our customers collect, enhance, train, translate, and localize content to build better AI models. Become part of our growing community and make an impact supporting the machine learning models of some of the world’s largest brands. Qualification path No previous professional experience is required to apply to this role, however, working on this project will require you to pass the basic requirements and go through a standard assessment process. This is a part-time long-term project and your work will be subject to our standard quality assurance checks during the term of this agreement. Basic Requirements Working as a freelancer with excellent communication skills in English Being a resident in India for the last 5 consecutive years and having familiarity with current and historical business, media, sport, news, social media, and cultural affairs in India Active use of Gmail, Google+, and other forms of social media and experience in the use of web browsers to navigate and interact with a variety of content Daily access to a broadband internet connection, a smartphone (Android 5.0, iOS 14 or higher), and a personal computer to work on. Assessment In order to be hired into the program, you’ll take a language assessment and an open book qualification exam that will determine your suitability for the position and complete ID verification. Don’t worry, our team will provide you with guidelines and learning materials before your exam. You will be required to complete the exam in a specific timeframe but at your convenience! 📩 After Applying Once you’ve submitted your application, please provide the above details at your earliest convenience to lara.gianan@telusdigital.com with the subject line: Application to Personalized Internet Assessor - English (IN) (LinkedIn) This helps our recruitment team track your application and provide timely updates. Equal Opportunity All qualified applicants will receive consideration for a contractual relationship without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. At TELUS Digital AI, we are proud to offer equal opportunities and are committed to creating a diverse and inclusive community. All aspects of selection are based on applicants’ qualifications, merits, competence, and performance without regard to any characteristic related to diversity. Show more Show less

Requirements Description and Requirements Location: Asia - Remote Are you ready to use your domain knowledge to advance AI? Join us as a Freelance Data Partner and work remotely with flexible hours. We are seeking highly knowledgeable Subject Matter Expert to design advanced, domain-specific questions and solutions. The role involves creating challenging problem sets that test deep reasoning and expertise in the assigned field. Key Responsibilities: Develop complex, original question-and-answer pairs based on advanced topics in your area of expertise. Ensure questions involve multi-step problem-solving and critical thinking. Provide detailed, clear solutions that meet high academic standards. Collaborate with cross-functional teams to refine and enhance content. Basic Requirements: A completed Masters Degree or Bachelors Degree or Associates Degree in Law is essential Strong proficiency in English writing with excellent grammar, clarity, and the ability to explain complex concepts concisely Previous experience working in similar AI projects is advantageous Assessment: In order to be hired into the program, you’ll go through a subject-specific qualification exam that will determine your suitability for the position and complete ID verification. Payment : Experts pay rates typically range from $8 to $12 USD per hour . Rates may vary depending on several factors, including: Level of expertise and education (e.g., Masters Degree holders may qualify for higher rates) Results of skills assessments Geographic location Specific project requirements and urgency Other relevant considerations Please review the payment terms listed for each individual project , as they may specify a different rate within or outside this range. TELUS Digital AI Community Our global AI Community is a vibrant network of 1 million+ contributors from diverse backgrounds who help our customers collect, enhance, train, translate, and localize content to build better AI models. Become part of our growing community and make an impact supporting the machine learning models of some of the world’s largest brands. Additional Job Description Join us as a Freelance Data Partner to work remotely on impactful AI projects. Use your expertise to create domain-specific content and gain hands-on experience in the AI space. EEO Statement At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent. Equal Opportunity Employer At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity. Show more Show less

Requirements Description and Requirements Location: Asia - Remote Are you ready to use your domain knowledge to advance AI? Join us as a Freelance Data Partner and work remotely with flexible hours. We are seeking highly knowledgeable Subject Matter Expert to design advanced, domain-specific questions and solutions. The role involves creating challenging problem sets that test deep reasoning and expertise in the assigned field. Key Responsibilities: Develop complex, original question-and-answer pairs based on advanced topics in your area of expertise. Ensure questions involve multi-step problem-solving and critical thinking. Provide detailed, clear solutions that meet high academic standards. Collaborate with cross-functional teams to refine and enhance content. Basic Requirements: A completed Masters Degree or Bachelors Degree or Associates Degree in Medicine is essential Strong proficiency in English writing with excellent grammar, clarity, and the ability to explain complex concepts concisely Previous experience working in similar AI projects is advantageous Assessment: In order to be hired into the program, you’ll go through a subject-specific qualification exam that will determine your suitability for the position and complete ID verification. Payment : Experts pay rates typically range from $8 to $12 USD per hour . Rates may vary depending on several factors, including: Level of expertise and education (e.g., Masters Degree holders may qualify for higher rates) Results of skills assessments Geographic location Specific project requirements and urgency Other relevant considerations Please review the payment terms listed for each individual project , as they may specify a different rate within or outside this range. TELUS Digital AI Community Our global AI Community is a vibrant network of 1 million+ contributors from diverse backgrounds who help our customers collect, enhance, train, translate, and localize content to build better AI models. Become part of our growing community and make an impact supporting the machine learning models of some of the world’s largest brands. Additional Job Description Join us as a Freelance Data Partner to work remotely on impactful AI projects. Use your expertise to create domain-specific content and gain hands-on experience in the AI space. EEO Statement At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent. Equal Opportunity Employer At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity. Show more Show less

Requirements Description and Requirements Location: Asia - Remote Are you ready to use your domain knowledge to advance AI? Join us as a Freelance Data Partner and work remotely with flexible hours. We are seeking highly knowledgeable Subject Matter Expert to design advanced, domain-specific questions and solutions. The role involves creating challenging problem sets that test deep reasoning and expertise in the assigned field. Key Responsibilities: Develop complex, original question-and-answer pairs based on advanced topics in your area of expertise. Ensure questions involve multi-step problem-solving and critical thinking. Provide detailed, clear solutions that meet high academic standards. Collaborate with cross-functional teams to refine and enhance content. Basic Requirements: A completed Masters Degree or Bachelors Degree or Associates Degree in Writing is essential Strong proficiency in English writing with excellent grammar, clarity, and the ability to explain complex concepts concisely Previous experience working in similar AI projects is advantageous Assessment: In order to be hired into the program, you’ll go through a subject-specific qualification exam that will determine your suitability for the position and complete ID verification. Payment : Experts pay rates typically range from $6 to $8 USD per hour . Rates may vary depending on several factors, including: Level of expertise and education (e.g., Masters Degree holders may qualify for higher rates) Results of skills assessments Geographic location Specific project requirements and urgency Other relevant considerations Please review the payment terms listed for each individual project , as they may specify a different rate within or outside this range. TELUS Digital AI Community Our global AI Community is a vibrant network of 1 million+ contributors from diverse backgrounds who help our customers collect, enhance, train, translate, and localize content to build better AI models. Become part of our growing community and make an impact supporting the machine learning models of some of the world’s largest brands. Additional Job Description Join us as a Freelance Data Partner to work remotely on impactful AI projects. Use your expertise to create domain-specific content and gain hands-on experience in the AI space. EEO Statement At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent. Equal Opportunity Employer At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity. Show more Show less

Requirements Description and Requirements Location: Asia - Remote Are you ready to use your domain knowledge to advance AI? Join us as a Freelance Data Partner and work remotely with flexible hours. We are seeking highly knowledgeable Subject Matter Expert to design advanced, domain-specific questions and solutions. The role involves creating challenging problem sets that test deep reasoning and expertise in the assigned field. Key Responsibilities: Develop complex, original question-and-answer pairs based on advanced topics in your area of expertise. Ensure questions involve multi-step problem-solving and critical thinking. Provide detailed, clear solutions that meet high academic standards. Collaborate with cross-functional teams to refine and enhance content. Basic Requirements: A completed Masters Degree or Bachelors Degree or Associates Degree in Agriculture is essential Strong proficiency in English writing with excellent grammar, clarity, and the ability to explain complex concepts concisely Previous experience working in similar AI projects is advantageous Assessment: In order to be hired into the program, you’ll go through a subject-specific qualification exam that will determine your suitability for the position and complete ID verification. Payment : Experts pay rates typically range from $10 to $12 USD per hour . Rates may vary depending on several factors, including: Level of expertise and education (e.g., Masters Degree holders may qualify for higher rates) Results of skills assessments Geographic location Specific project requirements and urgency Other relevant considerations Please review the payment terms listed for each individual project , as they may specify a different rate within or outside this range. TELUS Digital AI Community Our global AI Community is a vibrant network of 1 million+ contributors from diverse backgrounds who help our customers collect, enhance, train, translate, and localize content to build better AI models. Become part of our growing community and make an impact supporting the machine learning models of some of the world’s largest brands. Additional Job Description Join us as a Freelance Data Partner to work remotely on impactful AI projects. Use your expertise to create domain-specific content and gain hands-on experience in the AI space. EEO Statement At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent. Equal Opportunity Employer At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity. Show more Show less

Requirements Description and Requirements Location: Asia - Remote Are you ready to use your domain knowledge to advance AI? Join us as a Freelance Data Partner and work remotely with flexible hours. We are seeking highly knowledgeable Subject Matter Expert to design advanced, domain-specific questions and solutions. The role involves creating challenging problem sets that test deep reasoning and expertise in the assigned field. Key Responsibilities: Develop complex, original question-and-answer pairs based on advanced topics in your area of expertise. Ensure questions involve multi-step problem-solving and critical thinking. Provide detailed, clear solutions that meet high academic standards. Collaborate with cross-functional teams to refine and enhance content. Basic Requirements: A completed Masters Degree or Bachelors Degree or Associates Degree in Mechanical Engineering is essential Strong proficiency in English writing with excellent grammar, clarity, and the ability to explain complex concepts concisely Previous experience working in similar AI projects is advantageous Assessment: In order to be hired into the program, you’ll go through a subject-specific qualification exam that will determine your suitability for the position and complete ID verification. Payment : Experts pay rates typically range from $10 to $12 USD per hour . Rates may vary depending on several factors, including: Level of expertise and education (e.g., Masters Degree holders may qualify for higher rates) Results of skills assessments Geographic location Specific project requirements and urgency Other relevant considerations Please review the payment terms listed for each individual project , as they may specify a different rate within or outside this range. TELUS Digital AI Community Our global AI Community is a vibrant network of 1 million+ contributors from diverse backgrounds who help our customers collect, enhance, train, translate, and localize content to build better AI models. Become part of our growing community and make an impact supporting the machine learning models of some of the world’s largest brands. Additional Job Description Join us as a Freelance Data Partner to work remotely on impactful AI projects. Use your expertise to create domain-specific content and gain hands-on experience in the AI space. EEO Statement At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent. Equal Opportunity Employer At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity. Show more Show less

Requirements Description and Requirements Location: Asia - Remote Are you ready to use your domain knowledge to advance AI? Join us as a Freelance Data Partner and work remotely with flexible hours. We are seeking highly knowledgeable Subject Matter Expert to design advanced, domain-specific questions and solutions. The role involves creating challenging problem sets that test deep reasoning and expertise in the assigned field. Key Responsibilities: Develop complex, original question-and-answer pairs based on advanced topics in your area of expertise. Ensure questions involve multi-step problem-solving and critical thinking. Provide detailed, clear solutions that meet high academic standards. Collaborate with cross-functional teams to refine and enhance content. Basic Requirements: A completed Masters Degree or Bachelors Degree or Associates Degree in Writing is essential Strong proficiency in English writing with excellent grammar, clarity, and the ability to explain complex concepts concisely Previous experience working in similar AI projects is advantageous Assessment: In order to be hired into the program, you’ll go through a subject-specific qualification exam that will determine your suitability for the position and complete ID verification. Payment : Experts pay rates typically range from $6 to $8 USD per hour . Rates may vary depending on several factors, including: Level of expertise and education (e.g., Masters Degree holders may qualify for higher rates) Results of skills assessments Geographic location Specific project requirements and urgency Other relevant considerations Please review the payment terms listed for each individual project , as they may specify a different rate within or outside this range. TELUS Digital AI Community Our global AI Community is a vibrant network of 1 million+ contributors from diverse backgrounds who help our customers collect, enhance, train, translate, and localize content to build better AI models. Become part of our growing community and make an impact supporting the machine learning models of some of the world’s largest brands. Additional Job Description Join us as a Freelance Data Partner to work remotely on impactful AI projects. Use your expertise to create domain-specific content and gain hands-on experience in the AI space EEO Statement At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent. Equal Opportunity Employer At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity. Show more Show less

Requirements Description and Requirements Location: Asia - Remote Are you ready to use your domain knowledge to advance AI? Join us as a Freelance Data Partner and work remotely with flexible hours. We are seeking highly knowledgeable Subject Matter Expert to design advanced, domain-specific questions and solutions. The role involves creating challenging problem sets that test deep reasoning and expertise in the assigned field. Key Responsibilities: Develop complex, original question-and-answer pairs based on advanced topics in your area of expertise. Ensure questions involve multi-step problem-solving and critical thinking. Provide detailed, clear solutions that meet high academic standards. Collaborate with cross-functional teams to refine and enhance content. Basic Requirements: A completed Masters Degree or Bachelors Degree or Associates Degree in Finance is essential Strong proficiency in English writing with excellent grammar, clarity, and the ability to explain complex concepts concisely Previous experience working in similar AI projects is advantageous Assessment: In order to be hired into the program, you’ll go through a subject-specific qualification exam that will determine your suitability for the position and complete ID verification. Payment : Experts pay rates typically range from $10 to $12 USD per hour . Rates may vary depending on several factors, including: Level of expertise and education (e.g., Masters Degree holders may qualify for higher rates) Results of skills assessments Geographic location Specific project requirements and urgency Other relevant considerations Please review the payment terms listed for each individual project , as they may specify a different rate within or outside this range. TELUS Digital AI Community Our global AI Community is a vibrant network of 1 million+ contributors from diverse backgrounds who help our customers collect, enhance, train, translate, and localize content to build better AI models. Become part of our growing community and make an impact supporting the machine learning models of some of the world’s largest brands. Additional Job Description Join us as a Freelance Data Partner to work remotely on impactful AI projects. Use your expertise to create domain-specific content and gain hands-on experience in the AI space. EEO Statement At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent. Equal Opportunity Employer At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity. Show more Show less