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About TELUS Digital

TELUS Digital develops digital products, services, and experiences that meet the evolving needs of customers, focusing on enhancing the digital experience for subscribers.

Data Partner - Physics - Asia

India

0 years

Not disclosed

Remote

Full Time

Requirements Description and Requirements Title: Data Partner - Physics Location: Asia - Remote Are you ready to use your domain knowledge to advance AI? Join us as a Data Partner and work remotely with flexible hours. We are seeking highly knowledgeable Subject Matter Expert to design advanced, domain-specific questions and solutions. The role involves creating challenging problem sets that test deep reasoning and expertise in the assigned field. TELUS Digital AI Community Our global AI Community is a vibrant network of 1 million+ contributors from diverse backgrounds who help our customers collect, enhance, train, translate, and localize content to build better AI models. Become part of our growing community and make an impact supporting the machine learning models of some of the world’s largest brands. Key Responsibilities: Develop complex, original question-and-answer pairs based on advanced topics in your area of expertise. Ensure questions involve multi-step problem-solving and critical thinking. Provide detailed, clear solutions that meet high academic standards. Collaborate with cross-functional teams to refine and enhance content. Qualification path Basic Requirements: A completed master's degree, bachelor's degree, associate's degree or anything equivalent in English/Writing is essential Strong proficiency in English writing with excellent grammar, clarity, and the ability to explain complex concepts concisely Assessment: In order to be hired into the program, you’ll go through a subject-specific qualification exam that will determine your suitability for the position and complete ID verification. Payment: Currently, pay rates for experts range from $8 - $30 USD per hour Rates vary based on expertise, skills assessment, location, project need, and other factors. For example, higher rates may be offered to PhDs. Please review the payment terms for each project. Equal Opportunity: All qualified applicants will receive consideration for a contractual relationship without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. At TELUS Digital AI, we are proud to offer equal opportunities and are committed to creating a diverse and inclusive community. All aspects of selection are based on applicants’ qualifications, merits, competence, and performance without regard to any characteristic related to diversity. Additional Job Description Title: Data Partner - Physics Location: Asia - Remote Are you ready to use your domain knowledge to advance AI? Join us as a Data Partner and work remotely with flexible hours. We are seeking highly knowledgeable Subject Matter Expert to design advanced, domain-specific questions and solutions. The role involves creating challenging problem sets that test deep reasoning and expertise in the assigned field. TELUS Digital AI Community Our global AI Community is a vibrant network of 1 million+ contributors from diverse backgrounds who help our customers collect, enhance, train, translate, and localize content to build better AI models. Become part of our growing community and make an impact supporting the machine learning models of some of the world’s largest brands. EEO Statement At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent. Equal Opportunity Employer At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity. Show more Show less

Online Data Analyst - Telugu Speakers in India

India

0 years

Not disclosed

On-site

Part Time

Requirements Description and Requirements No previous professional experience is required to apply to this role, however, working on this project will require you to pass the basic requirements and go through a standard assessment process. This is a part-time long-term project and your work will be subject to our standard quality assurance checks during the term of this agreement. Basic Requirements Full Professional Proficiency in English and Telugu languages Being a resident in India for the last 2 consecutive years and having familiarity with current and historical business, media, sport, news, social media, and cultural affairs in India Ability to follow guidelines and conduct online research using search engines, online maps, and website information Flexibility to work across a diverse set of task types, including maps, news, audio tasks, and relevance Daily access to a broadband internet connection, computer, and relevant software Assessment In order to be hired into the program, you’ll take an open book qualification exam that will determine your suitability for the position and complete ID verification. Our team will provide you with guidelines and learning materials before your qualification exam. You will be required to complete the exam in a specific timeframe but at your convenience. Equal Opportunity All qualified applicants will receive consideration for a contractual relationship without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. At TELUS Digital AI, we are proud to offer equal opportunities and are committed to creating a diverse and inclusive community. All aspects of selection are based on applicants’ qualifications, merits, competence, and performance without regard to any characteristic related to diversity. Additional Job Description Are you a detail-oriented individual with a passion for research and a good understanding of national and local geography? This freelance opportunity allows you to work at your own pace and from the comfort of your own home. A Day in the Life of an Online Data Analyst: In this role, you will be working on a project aimed at enhancing the content and quality of digital maps that are used by millions of people worldwide Completing research and evaluation tasks in a web-based environment such as verifying and comparing data, and determining the relevance and accuracy of information. Join us today and be part of a dynamic and innovative team that is making a difference in the world! TELUS Digital AI Community Our global AI Community is a vibrant network of 1 million+ contributors from diverse backgrounds who help our customers collect, enhance, train, translate, and localize content to build better AI models. Become part of our growing community and make an impact supporting the machine learning models of some of the world’s largest brands. EEO Statement At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent. Equal Opportunity Employer At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity. Show more Show less

Online Data Analyst - Malayalam Speakers in India

India

0 years

Not disclosed

On-site

Part Time

Requirements Description and Requirements No previous professional experience is required to apply to this role, however, working on this project will require you to pass the basic requirements and go through a standard assessment process. This is a part-time long-term project and your work will be subject to our standard quality assurance checks during the term of this agreement. Basic Requirements Full Professional Proficiency in English and Malayalam languages Being a resident in India for the last 2 consecutive years and having familiarity with current and historical business, media, sport, news, social media, and cultural affairs in India Ability to follow guidelines and conduct online research using search engines, online maps, and website information Flexibility to work across a diverse set of task types, including maps, news, audio tasks, and relevance Daily access to a broadband internet connection, computer, and relevant software Assessment In order to be hired into the program, you’ll take an open book qualification exam that will determine your suitability for the position and complete ID verification. Our team will provide you with guidelines and learning materials before your qualification exam. You will be required to complete the exam in a specific timeframe but at your convenience. Equal Opportunity All qualified applicants will receive consideration for a contractual relationship without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. At TELUS Digital AI, we are proud to offer equal opportunities and are committed to creating a diverse and inclusive community. All aspects of selection are based on applicants’ qualifications, merits, competence, and performance without regard to any characteristic related to diversity. Additional Job Description Are you a detail-oriented individual with a passion for research and a good understanding of national and local geography? This freelance opportunity allows you to work at your own pace and from the comfort of your own home. A Day in the Life of an Online Data Analyst: In this role, you will be working on a project aimed at enhancing the content and quality of digital maps that are used by millions of people worldwide Completing research and evaluation tasks in a web-based environment such as verifying and comparing data, and determining the relevance and accuracy of information. Join us today and be part of a dynamic and innovative team that is making a difference in the world! TELUS Digital AI Community Our global AI Community is a vibrant network of 1 million+ contributors from diverse backgrounds who help our customers collect, enhance, train, translate, and localize content to build better AI models. Become part of our growing community and make an impact supporting the machine learning models of some of the world’s largest brands. EEO Statement At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent. Equal Opportunity Employer At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity. Show more Show less

Reasoning Annotation Project Opportunity- India

India

18 years

Not disclosed

Remote

Full Time

Requirements Description and Requirements Task Description : Develop complex user prompts that incorporate pairs of mathematical skills in a non-trivial manner. The model responses to these prompts will be reviewed and annotated to identify and correct errors at each incorrect step in the model response. The Project can be completed remotely from the comfort of your own home. Expected Project Duration: January 10th 2025 - Mid January 2025 Estimated time to complete the task: 3-4 hours per day Payment PhD Degree: USD $30 per hour / Master’s Degree: USD $20 per hour This is an Independent Contractor opportunity. Payments will be issued through our TELUS Digital AI Community Platform Requirements: 18 + years of age Currently residing in India PhD or Master's degree in Mathematics. 1 year as an annotator experience is nice to have. Native or advanced (B2+) proficiency in English is a must to have. Excellent attention to detail Strong problem-solving skills. Avid research methods and best practices, or conducting analysis. General knowledge on a variety of topics (e.g. history, pop culture, astronomy, science, literature, etc.) Must use a laptop or PC desktop with the latest OS & Windows 10 or higher is much preferred Must complete tasks on a laptop device (tablets and mobile phones are not compatible) Selected participants will be contacted by TELUS Digital with detailed guidelines. If you have questions, please contact us at datasourcing@telusinternational.ai If you are selected to participate, a member of our team will contact you with further information. Please let us know if you have any questions. We look forward to collaborating with you soon! Additional Job Description TELUS Digital is looking for participants with Masters/PHD degree in Mathematics for our Reasoning Annotation project. This is a work from home remote position EEO Statement At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent. Equal Opportunity Employer At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity. Show more Show less

PRP Writer Analyst - Mumbai India

India

0 years

Not disclosed

On-site

Full Time

Requirements Description and Requirements Position Summary: Calling all wordsmiths! TELUS International is seeking Writers, Reviewers and Evaluators with Bengali and English speaking fluency and domain expertise across a range of subject matter domains to assist in the development of AI technologies. Role Responsibilities: Research, create and edit short-form written content (examples are short blog posts, emails, brief essays, story synopses, summaries, cover letters, etc.) while adhering to factual accuracy and style guidelines for voice and creativity Analyze and evaluate short-form written content for factual accuracy and adherence to style guidelines Required Experience, Skills & Competencies: Minimum C1 proficiency in Bengali (Romanized or Modern Standard Arabic) and English Excellent writing skills, as evidenced by writing samples, work history, and academic coursework Professional writing experience preferred (copywriter, journalist, technical writer, editor, etc.) Bachelor's degree and / or relevant experience, with certification or graduate degrees preferred in selected subject matter domains High level of creativity, logic and reasoning skills Subject matter expertise in one or more domains or fields of study (popular culture, social sciences, STEM and professional services) Popular Culture : Beauty, Fitness, Pop Music, Entertainment, Sports, Current Events, Travel, etc. Social Sciences : Fine Arts, History, Anthropology, Political Science, Sociology, Education, etc. STEM+ : Biology, Chemistry, Physics, Mathematics, Statistics, etc. Professional Services : Healthcare, Law, Finance, Software Engineering, etc. Able to work independently and with a low level of supervision Attention to detail and strong communication skills Location: Onsite Mumbai India Office. Monday to Friday business hours Ready to make an impact on AI technologies from the comfort of your own home? If you are interested, please complete this brief registration and upload your resume or CV. We’ll review your qualifications and get back to you with further details and next steps. About TELUS International AI We help companies test and improve AI systems across a range of applications, from better search results to enhanced speech recognition, and so much more. Learn more at http://www.telusinternational.com TELUS Values TELUS recognizes and embraces the importance of values in our ever-changing workplace. To be successful, all applicants must demonstrate behaviors that are reflective of our values: We embrace change and initiate opportunity We have a passion for growth We believe in spirited teamwork We have the courage to innovate At TELUS, we are committed to diversity and equitable access to employment opportunities based on ability. IMPORTANT INFORMATION Your data is protected by our Privacy Policy Additional Job Description Position Summary: Calling all wordsmiths! TELUS International is seeking Writers, Reviewers and Evaluators with Bengali and English speaking fluency and domain expertise across a range of subject matter domains to assist in the development of AI technologies. Role Responsibilities: Research, create and edit short-form written content (examples are short blog posts, emails, brief essays, story synopses, summaries, cover letters, etc.) while adhering to factual accuracy and style guidelines for voice and creativity Analyze and evaluate short-form written content for factual accuracy and adherence to style guidelines Required Experience, Skills & Competencies: Minimum C1 proficiency in Bengali (Romanized or Modern Standard Arabic) and English Excellent writing skills, as evidenced by writing samples, work history, and academic coursework Professional writing experience preferred (copywriter, journalist, technical writer, editor, etc.) Bachelor's degree and / or relevant experience, with certification or graduate degrees preferred in selected subject matter domains High level of creativity, logic and reasoning skills Subject matter expertise in one or more domains or fields of study (popular culture, social sciences, STEM and professional services) Popular Culture : Beauty, Fitness, Pop Music, Entertainment, Sports, Current Events, Travel, etc. Social Sciences : Fine Arts, History, Anthropology, Political Science, Sociology, Education, etc. STEM+ : Biology, Chemistry, Physics, Mathematics, Statistics, etc. Professional Services : Healthcare, Law, Finance, Software Engineering, etc. Able to work independently and with a low level of supervision Attention to detail and strong communication skills Ready to make an impact on AI technologies from the comfort of your own home? If you are interested, please complete this brief registration and upload your resume or CV. We’ll review your qualifications and get back to you with further details and next steps. EEO Statement At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent. Equal Opportunity Employer At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity. Show more Show less

PhD Data Partner - Writer - Asia

India

0 years

Not disclosed

Remote

Full Time

Requirements Description and Requirements Title: PhD Data Partner - Writer Location: Asia - Remote Are you ready to use your domain knowledge to advance AI? Join us as a PhD Data Partner and work remotely with flexible hours. We are seeking highly knowledgeable Subject Matter Expert to design advanced, domain-specific questions and solutions. The role involves creating challenging problem sets that test deep reasoning and expertise in the assigned field. Key Responsibilities: Develop complex, original question-and-answer pairs based on advanced topics in your area of expertise. Ensure questions involve multi-step problem-solving and critical thinking. Provide detailed, clear solutions that meet high academic standards. Collaborate with cross-functional teams to refine and enhance content. Basic Requirements: A completed PhD (or local equivalent) in English/Writing is essential Strong proficiency in English writing with excellent grammar, clarity, and the ability to explain complex concepts concisely Assessment: In order to be hired into our community, you’ll go through a subject-specific qualification exam that will determine your suitability for the position and complete ID verification. Payment: Currently, pay rates for experts range from $10 - $30 USD per hour Rates vary based on expertise, skills assessment, location, project need, and other factors. For example, higher rates may be offered to PhDs. Please review the payment terms for each project. Equal Opportunity: All qualified applicants will receive consideration for a contractual relationship without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. At TELUS Digital AI, we are proud to offer equal opportunities and are committed to creating a diverse and inclusive community. All aspects of selection are based on applicants’ qualifications, merits, competence, and performance without regard to any characteristic related to diversity Additional Job Description TELUS Digital AI Community Our global AI Community is a vibrant network of 1 million+ contributors from diverse backgrounds who help our customers collect, enhance, train, translate, and localize content to build better AI models. Become part of our growing community and make an impact supporting the machine learning models of some of the world’s largest brands. EEO Statement At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent. Equal Opportunity Employer At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity. Show more Show less

Online Data Analyst - Marathi Speakers in India

India

0 years

Not disclosed

On-site

Part Time

Requirements Description and Requirements No previous professional experience is required to apply to this role, however, working on this project will require you to pass the basic requirements and go through a standard assessment process. This is a part-time long-term project and your work will be subject to our standard quality assurance checks during the term of this agreement. Basic Requirements Full Professional Proficiency in English and Marathi languages Being a resident in India for the last 2 consecutive years and having familiarity with current and historical business, media, sport, news, social media, and cultural affairs in India Ability to follow guidelines and conduct online research using search engines, online maps, and website information Flexibility to work across a diverse set of task types, including maps, news, audio tasks, and relevance Daily access to a broadband internet connection, computer, and relevant software Assessment In order to be hired into the program, you’ll take an open book qualification exam that will determine your suitability for the position and complete ID verification. Our team will provide you with guidelines and learning materials before your qualification exam. You will be required to complete the exam in a specific timeframe but at your convenience. Equal Opportunity All qualified applicants will receive consideration for a contractual relationship without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. At TELUS Digital AI, we are proud to offer equal opportunities and are committed to creating a diverse and inclusive community. All aspects of selection are based on applicants’ qualifications, merits, competence, and performance without regard to any characteristic related to diversity. Additional Job Description Are you a detail-oriented individual with a passion for research and a good understanding of national and local geography? This freelance opportunity allows you to work at your own pace and from the comfort of your own home. A Day in the Life of an Online Data Analyst: In this role, you will be working on a project aimed at enhancing the content and quality of digital maps that are used by millions of people worldwide Completing research and evaluation tasks in a web-based environment such as verifying and comparing data, and determining the relevance and accuracy of information. Join us today and be part of a dynamic and innovative team that is making a difference in the world! TELUS Digital AI Community Our global AI Community is a vibrant network of 1 million+ contributors from diverse backgrounds who help our customers collect, enhance, train, translate, and localize content to build better AI models. Become part of our growing community and make an impact supporting the machine learning models of some of the world’s largest brands. EEO Statement At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent. Equal Opportunity Employer At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity. Show more Show less

PhD Data Partner - Biology - Asia

India

0 years

Not disclosed

Remote

Full Time

Requirements Description and Requirements Job Title: PhD Data Partner - Biology - Asia Location: Asia - Remote Are you ready to use your domain knowledge to advance AI? Join us as a PhD Data Partner and work remotely with flexible hours. We are seeking highly knowledgeable Subject Matter Expert to design advanced, domain-specific questions and solutions. The role involves creating challenging problem sets that test deep reasoning and expertise in the assigned field. Key Responsibilities: Develop complex, original question-and-answer pairs based on advanced topics in your area of expertise. Ensure questions involve multi-step problem-solving and critical thinking. Provide detailed, clear solutions that meet high academic standards. Collaborate with cross-functional teams to refine and enhance content. Basic Requirements: A completed PhD (or local equivalent) in Biology is essential Strong proficiency in English writing with excellent grammar, clarity, and the ability to explain complex concepts concisely Assessment: In order to be hired into our community, you’ll go through a subject-specific qualification exam that will determine your suitability for the position and complete ID verification. Payment: Currently, pay rates for experts range from $10 - $20 USD per hour Rates vary based on expertise, skills assessment, location, project need, and other factors. For example, higher rates may be offered to PhDs. Please review the payment terms for each project. Equal Opportunity: All qualified applicants will receive consideration for a contractual relationship without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. At TELUS Digital AI, we are proud to offer equal opportunities and are committed to creating a diverse and inclusive community. All aspects of selection are based on applicants’ qualifications, merits, competence, and performance without regard to any characteristic related to diversity. Additional Job Description TELUS Digital AI Community Our global AI Community is a vibrant network of 1 million+ contributors from diverse backgrounds who help our customers collect, enhance, train, translate, and localize content to build better AI models. Become part of our growing community and make an impact supporting the machine learning models of some of the world’s largest brands. EEO Statement At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent. Equal Opportunity Employer At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity. Show more Show less

Online Data Analyst - Kannada Speakers in India

India

0 years

Not disclosed

On-site

Part Time

Requirements Description and Requirements No previous professional experience is required to apply to this role, however, working on this project will require you to pass the basic requirements and go through a standard assessment process. This is a part-time long-term project and your work will be subject to our standard quality assurance checks during the term of this agreement. Basic Requirements Full Professional Proficiency in English and Kannada languages Being a resident in India for the last 2 consecutive years and having familiarity with current and historical business, media, sport, news, social media, and cultural affairs in India Ability to follow guidelines and conduct online research using search engines, online maps, and website information Flexibility to work across a diverse set of task types, including maps, news, audio tasks, and relevance Daily access to a broadband internet connection, computer, and relevant software Assessment In order to be hired into the program, you’ll take an open book qualification exam that will determine your suitability for the position and complete ID verification. Our team will provide you with guidelines and learning materials before your qualification exam. You will be required to complete the exam in a specific timeframe but at your convenience. Equal Opportunity All qualified applicants will receive consideration for a contractual relationship without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. At TELUS Digital AI, we are proud to offer equal opportunities and are committed to creating a diverse and inclusive community. All aspects of selection are based on applicants’ qualifications, merits, competence, and performance without regard to any characteristic related to diversity. Additional Job Description Are you a detail-oriented individual with a passion for research and a good understanding of national and local geography? This freelance opportunity allows you to work at your own pace and from the comfort of your own home. A Day in the Life of an Online Data Analyst: In this role, you will be working on a project aimed at enhancing the content and quality of digital maps that are used by millions of people worldwide Completing research and evaluation tasks in a web-based environment such as verifying and comparing data, and determining the relevance and accuracy of information. Join us today and be part of a dynamic and innovative team that is making a difference in the world! TELUS Digital AI Community Our global AI Community is a vibrant network of 1 million+ contributors from diverse backgrounds who help our customers collect, enhance, train, translate, and localize content to build better AI models. Become part of our growing community and make an impact supporting the machine learning models of some of the world’s largest brands. EEO Statement At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent. Equal Opportunity Employer At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity. Show more Show less

Finance Manager - IC role

Gurugram, Haryana, India

9 years

Not disclosed

On-site

Full Time

Requirements Description and Requirements Key Responsibility Areas Design reports to help monitor and manage operational efficiencies Assists in the preparation of monthly reporting, rolling forecasts and annual budgets Build processes and tools to consolidate/automate revenue forecasting Manage revenue activities via runrate and layering on key cost drivers such as Out of Scope, WIP to revenue conversion, sales funnel-based revenue forecast and churn Work closely with the sales and client relationships teams Allocating costs accurately with inter-office entries to other service lines Interact with stakeholders to develop accurate projections, cost analysis and P&Ls variance to budget during month-end Monitor financial performance at client/region/business unit level and compare against budget Identify and highlight areas of improvement with respect to operational efficiencies and financial performance Supporting the day-to-day running of the financial information system and ensures data integrity and accuracy Manage and maintain client dashboard Identifies inefficiencies related to processes or procedures, devises ways for improvement and implement appropriate plan of action Support the leadership with ad-hoc analysis Assists with special projects and performs other duties, as required Qualification Bachelors of Finance, Accounting, Economics, Business or similar Demonstrated strong analytical skills and experience (9+ years) Advanced MS Excel & MS PowerPoint skills Experience building and maintaining central data repositories Experience and comfort working with Financials Statements and Financial Modeling Experience and comfort working with operational and performance metrics Strong detail orientation and organizational skills Ability to build and maintain relationships Excellent oral and written communication skills in English, French skills a plus Dedicated team player, who demonstrates initiative and independence Ability to thrive in a fast-paced, change-oriented environment Open to work in 24/7 Shift environment, specifically US hours Self-Motivated and ability to work independently Additional Job Description This is a Finance Manager IC role. We are seeking candidates who have experience in Financial Planning and Analysis. Candidate should have exposure to Financial Modelling, Managing Revenue. Candidate should be from NCR only and comfortable with US shifts. EEO Statement At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent. Equal Opportunity Employer At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity. Show more Show less

Product Manager

Bengaluru, Karnataka, India

2 - 4 years

Not disclosed

On-site

Full Time

Requirements Description and Requirements At TELUS Digital AI, we are looking for highly capable folks to join our product team. In this role,you will play a pivotal role in shaping the vision, strategy, and execution of our products by contributing to the entire product lifecycle.From ideation to launch, you will drive impactful initiatives that address customer needs and align with business goals. Collaborating with cross-functional teams, you will ensure the delivery of high-quality products & solutions while staying informed about market trends and fostering innovation. Depending on your level, you will lead product strategies, mentor team members, or support execution and delivery under guidance. Responsibilities: Define and communicate product vision, strategy, and roadmap aligned with business objectives. Lead or contribute to cross-functional collaboration with engineering, design, marketing, and sales teams to deliver exceptional products. Conduct market research, competitor analysis, and customer interviews to identify opportunities for growth and innovation. Prioritize product initiatives, balancing customer needs, market trends, and resource availability. Track product performance using key metrics like adoption and NPS, iterating based on insights and feedback. Write clear product requirements and user stories, ensuring alignment with development teams. Mentor and guide team members, fostering their development and ensuring alignment across stakeholders. Manage trade-offs between short-term and long-term objectives, optimizing for timely delivery and technical excellence. This role demands a strong strategic thinking, problem solving and execution capabilities to navigate the fast moving landscape of AI. Your mission is critical and it’s a chance to contribute to a technological narrative unfolding right in front of us. Additional Job Description At least 2-4 years of product management related roles or founder-level experience in building highly technical or developer-facing SaaS products. Experience working in a high-growth, fast-paced environment. Strong communication and stakeholder management skills. Strong analytical and problem-solving skills. You have an eye for great products and can influence business decisions with qualitative and quantitative reasoning. Proven ability to collaborate with cross-functional teams, influence stakeholders, and have a track record of successfully launching products. A Computer Science, Math, or Engineering degree from a premier institute. Experience building Enterprise B2B products or games is a plus. You'll catch our eye if You think in first principles. You love building new things. You show a passion for technology, have a repertoire of ideas, and have side projects to show for it. You have demonstrated leadership ability at work or through extracurricular projects. You have an insatiable curiosity that drives you to keep up with the market, to learn, and to excel. You can seamlessly zoom in on tasks in a particular sprint and zoom out to connect them to the macro trends that are shaping the market. You are technical enough to review tech specs or write customer-facing API docs. Beyond just shipping new products, you obsess about building with quality and making the building process enjoyable for everyone you work with. Why should you consider this role? Make a significant impact: Shape the future of AI and GenAI by building cutting-edge tools and platforms that enable the development of advanced AI systems. Work on diverse and challenging projects: Exercise your creativity across a wide range of products & solutions, including enterprise SaaS, tools, and apps, serving customers in various domains. Collaborate with top talent: Join a team of smart, ambitious, and passionate individuals dedicated to pushing the boundaries of what's possible. Stay at the forefront of technology: Working with customers & operations team who operate at the bleeding edge of AI. EEO Statement At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent. Equal Opportunity Employer At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity. Show more Show less

Software Development Engineer Fullstack I

Bengaluru, Karnataka, India

0 years

Not disclosed

On-site

Full Time

Responsibilities Description and Requirements Build services and platform which power TD AI Understand, follow and contribute to TD AI's standards for the software development life cycle Work closely with product and tech team to deliver efficient, maintainable and unit tested software Collaborate with product & business teams to understand customer journeys and solve problems that help TD AI grow under the guidance of senior Write good tech specs, and come up with better solutions Fixing bugs and implementing enhancements Requirements Strong problem solving skills and a fast learner Excellent understanding of computer science fundamentals, data structures, algorithms and design patterns Deep understanding on OOPs concepts, logics, & JavaScript 0-2 years of experience working experience in programming language like Java, C#, Python or GoLang & basic understanding of databases like MySQL, PostgreSQL etc. Knowledge of HTML5 / CSS3, React etc. Decent knowledge of fundamentals of computer science and web development A passion for learning new technologies to deliver exceptional products. Benefits Additional Job Description Work with a world class team working on a very forward looking problem. Competitive salaries. Medical/Health insurance for the self & family A reward system that recognizes your hard work and achievements. Get ready for surprise gifts whenever you perform exceptionally Open culture Work accessories and a great work location Hybrid mode & Flexible Timings Good snacks, games, and a cool office to make you feel like home Frequent office parties to develop bond between colleagues Events & Hackathons with exciting prizes EEO Statement TELUS Digital Experience TELUS Digital (TD) Experience partners with the world’s most innovative brands, from tech startups to industry leaders in fintech, gaming, healthcare, and more. We empower businesses to scale and redefine possibilities with integrated customer experience and cutting-edge digital solutions. Backed by TELUS, our multi-billion-dollar parent company, we offer scalable, multi-language, and multi-shore capabilities. Our expertise spans digital transformation, AI-driven consulting, IT lifecycle management, and more – delivered with secure infrastructure, value-driven pricing, and exceptional service. AI Data Solutions: Shaping the Future of AI For nearly two decades, Telus Digital AI Data Solutions has been a global leader in providing premium data services for the ever-evolving AI ecosystem. From machine learning to computer vision and Generative AI (GenAI), we empower the next generation of AI-powered experiences with high-quality data and human intelligence to test, train and improve AI models. Backed by a community of over one million contributors and proprietary AI-driven tools, we deliver solutions designed to cover the training data needs of every project. From custom data collection to advanced data annotation and fine-tuning, our purpose-built tools deliver multimodal data for AI training projects of any complexity – from experimental pilots to ambitious large-scale programs. Examples include empowering GenAI models with human-aligned datasets and fine-tuning data across 20+ domains and 100+ languages, enabling autonomous driving and advancing extended reality applications with industry-leading data labeling. Join us to be part of an innovative team shaping the future of AI and driving digital transformation to new heights! More: https://www.telusdigital.com/solutions/ai-data-solutions Show more Show less

Process Developer

Gurugram, Haryana, India

3 years

Not disclosed

On-site

Full Time

Requirements Description and Requirements Mandatory Skills: 3 years of total experience with at least 1 year in core US Health and Welfare Domain. Educational requirement – Graduation (No technical degree ). Knowledge of the US Health domain. Good analytical and communication skills. Problem solving skills and attention to detail. Should be able to work on reporting and generating dashboards. Additional Job Description Nice To Have: Shifts: US Shift. Excellent communication skills. Excellent time management. EEO Statement At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent. Equal Opportunity Employer At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity. Show more Show less

International Outbound Sales- Gurugram

Gurugram, Haryana, India

1 years

Not disclosed

On-site

Full Time

Requirements Description and Requirements Role & Responsibilities Hiring For International Outbound Sales (Voice Process) Performing outbound calling to new and existing wireline residential customers offering telecommunications products and services Building customer relationships by uncovering their stories, getting to know their needs and recommending product selections they feel good about Solution based selling approach overcoming customer objections by listening, understanding, probing, and recommending Simultaneously navigating through multiple systems and tools while interacting with customers Processing customers orders and ensuring its accuracy and completion Participating in continuous training sessions and sharing best practices Additional Job Description Preferred Candidate Profile Qualification : 10 + 2, Any Graduate Working Model : 24*7 (work from Office) Work Experience : Minimum 1 Year experience in Outbound sales/Cross Selling, Inbound Sales, International Debt Collections (International BPO Only) Excellent communication in English Perks and Benefits Salary up to 4.48 LPA Variables/Incentives based on performance Medicare Facilities. Free pick up and drop facility will be provided within 35 Kms range Language Reference English EEO Statement At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent. Equal Opportunity Employer At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity. Show more Show less

Senior Analyst(Health/Wealth Admin)

Gurugram, Haryana, India

1 - 2 years

Not disclosed

On-site

Full Time

Requirements Description and Requirements Grade : MS2 Profile : Associate Benefits Operations Analyst Designation: Senior Analyst – Health/Wealth Admin Job Description: Summary As a Senior Analyst, your core responsibility will be processing the inputs received from member/participant, client or carrier to ensure that the client database is up to date and member/participant has correct information. In this role, you will report to the Assistant/Team Manager and will have the following additional responsibilities. Responsibilities Maintaining quality as per defined SLAs Completing assigned tasks within TAT Ensuring compliance of all internal policies Process improvement Providing timely updates to internal stakeholders and onshore counterparts. Additional Job Description Senior Analyst/Operations Analyst will be a person: Who is comfortable with US Shifts and GGN Location. Is excellent in English Communication. Has 1-2 years of Backend Ops Experience. Is a Non tech Graduate. Language Reference English EEO Statement At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent. Equal Opportunity Employer At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity. Show more Show less

Quality Monitoring Associate - French

Gurugram, Haryana, India

2 years

Not disclosed

On-site

Full Time

Requirements Description and Requirements Reporting to the Manager, Quality Assurance, the Quality Assurance Analyst is responsible for the entire life cycle of Complaint Management (QAR) brought forward by our end-user clients via the Care Access Center. The Quality Assurance Analyst is responsible for recognizing quality trends, understand impacts and report findings related to end-user complaints .The QA Analyst collaborates with service delivery departments within IHS, to ensure complete and thorough investigations are conducted and resolutions documented. Complaint Investigation, Resolution and Consultation Manages QAR Complaints, including investigation of case issues and outreach to internal stakeholders as required for resolution. Prioritize QARs and tasks appropriately. Strong communication and collaboration skills, working with various service delivery departments within IHS. Manage multiple competing priorities Participate in regular Quality Management calibration meetings Manage multiple Quality cases and tasks with competing priorities. Identifies and frequently assesses impact and dependencies of actions and QAR resolution. Additional Job Description Looking for candidates who have 2 + years of expertise in Call monitoring, Customer Service. Candidate should be a Non Tech Graduate with good proficiency in French Language. Language Reference French EEO Statement At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent. Equal Opportunity Employer At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity. Show more Show less

Lead Data Analyst

Gurugram, Haryana, India

5 years

Not disclosed

On-site

Full Time

Description And Requirements Job Description & Responsibilities: Produce reports for internal/external customers and senior leadership as needed. Translate strategic initiatives into meaningful and measurable metrics for leadership and various teams. Experience communicating data driven insights. Identify trends and opportunities for improvement. Perform ad-hoc analysis and special projects as needed including but not limited to research projects. Data mine, document, test and debug reporting and analysis using standard tools including but not limited to Microsoft Office Suite, SQL, SSRS and Power BI Identify, document, ideate and analyze business outcomes and be able to respond to all data inquiries and questions as they pertain to business outcomes by navigating through multiple data systems. Able to respond to all data inquiries and questions as they pertain to business outcomes by navigating through multiple data systems and multiple operational teams. Understand the business functions and needs for information. Possess strong skills in understanding, manipulating, and analyzing data, and who can facilitate data driven decision-making. Possess strong spreadsheet skillset: Advanced Excel proficiency and Power BI are requirements. Prepares and provides required reports and/or graphs for tracking, trending and other reporting requirements. Additional Job Description Related post-secondary education (University degree or College diploma). Minimum 5 year of prior related experience in a corporate environment. Advanced knowledge of Microsoft Excel: ability to create Pivot tables, write and debug complex formulas and create data visualization. Prior experience is writing macros an asset. Intermediate to advance SQL knowledge: ability to write and debug basic to intermediate SQL queries, and ability to read advance queries. Basic to intermediate Power BI knowledge: ability to create visualization tools, establish file connections, knowledge of Power Query and Dax formulas. Highly effective communication skills. Knowledge of statistical concepts and trending analysis. Exceptional analytical, conceptual, and problem-solving abilities. Dedicated and flexible team player with a high energy level and solid organizational skills. Outstanding attention to detail, and the ability to uphold high quality control standards. Ability to work through complex issues to meet deadlines for deliverables. Ability to demonstrate a sense of urgency, resourcefulness, responsibility, and accountability. Able to prioritize and execute tasks in a high-pressure environment. Experience working in a team-oriented, collaborative environment. Excellent multi-tasking and prioritization skills. Strong written and oral communication skills. Additional Job Description Lead Senior Data Analyst is responsible for preparing and ensuring the accuracy of data, reports, and metrics provided to senior leadership and appropriate stakeholders. Language Reference English EEO Statement At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent. Equal Opportunity Employer At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity. Show more Show less

Quality Monitoring Analyst - French

Gurugram, Haryana, India

2 years

Not disclosed

On-site

Full Time

Requirements Description and Requirements Quality Monitoring Analyst - French Additional Job Description Looking for 2+ years of experience in Call Monitoring/ Quality Analyst with expertise in French Language. Language Reference French EEO Statement At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent. Equal Opportunity Employer At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity. Show more Show less

Process Champion - Manual Calculations( DB)

Gurugram, Haryana, India

4 - 6 years

Not disclosed

On-site

Full Time

Requirements Description and Requirements 2 plus years of experience in Defined Benefits with Manual Calculation expertise. No Technical Degree. This is US Shifts and Hybrid mode for GGN Location. Additional Job Description Grade : MS3 (C2) Profile : Pension Operations Analyst Designation : Process Champion – Manual Calculation Job Description: Responsibilities Processing and Quality checking. Working on manual calculation, perform and review manual and automated Calculations for Defined Benefit Plans. Handle different types of Calculations as Termed Calculations, Death Calculations, Disability Calculations, RMD Calculations, RASD Calculations and QDRO Calculations. Process reporting and training. Queue Allocation & Management. Update SOPs and other process documents. Ensuring compliance of all internal policies. Process improvement. Providing timely updates to Assistant Manager and onshore counterparts. Mentoring and coaching new hires. Succeeding as a Process Champion- Operations, will require the following core qualifications and skills. 4-6 years of relevant work experience. Educational requirement – Graduation (No technical degree ) Knowledge of Wealth preferred. Good analytical and communication skills. Good command on MS Office applications (MS-Excel, MS-Word). Problem solving skills and attention to detail. Ability to multitask, self-starter. Should be able to work on reporting and generating dashboards. Note – The candidate should be flexible to work in shifts. Language Reference English EEO Statement At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent. Equal Opportunity Employer At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity. Show more Show less

Process Champion/Developer( Manual Calculation)

Gurugram, Haryana, India

1 years

Not disclosed

On-site

Full Time

Requirements Description and Requirements Requirement: Candidates with 1+ years of experience in Defined Benefits( Manual Calculations) are eligible to apply. Candidate must be comfortable with US Shifts and Gurgaon Location( Hybrid). Any Non Tech Graduate can apply. Responsibilities Processing and Quality checking. Process reporting and training. Queue Allocation & Management. Update SOPs and other process documents. Ensuring compliance of all internal policies. Process improvement. Providing timely updates to Assistant Manager and onshore counterparts Additional Job Description Reporting to the Team Manager, the Process Developer/Champion - Operations in Defined Benefits Wealth Administration team is responsible for end to end Pension Operations. Experience is Manual Calculations with Pension Administration is mandatory. EEO Statement At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent. Equal Opportunity Employer At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity. Show more Show less

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TELUS Digital

TELUS Digital

TELUS Digital

Information Technology

Calgary

100-200 Employees

235 Jobs

    Key People

  • Darren Entwistle

    President and CEO
  • N/A

    Chief Technology Officer

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