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Labour Wale And Co.
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TELLY CALLER

TELLY CALLER

Labour Wale And Co.

0 years

1 Lacs

surat

Posted:3 days ago| Platform: GlassDoor logo

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Skills Required

resolve reports communication marketing support

Work Mode

On-site

Job Type

Full Time

Job Description

Customer Outreach

Make outbound calls to potential or existing customers.
Introduce company products or services.
Follow prepared scripts and guidelines during calls.

2. Lead Generation & Conversion

Identify potential leads and collect required customer information.
Convert inquiries into sales or appointments.
Maintain and update lead databases.

3. Handling Inbound Calls

Answer customer queries and provide accurate information.
Resolve issues or redirect calls to the appropriate department.

4. Relationship Management

Build and maintain good customer relationships.
Follow up with customers for feedback or additional requirements.
Ensure customer satisfaction through polite and professional communication.

5. Record Keeping

Maintain call logs, records of conversations, and customer details.
Prepare daily/weekly reports on calls, achievements, and targets.

6. Meeting Targets

Achieve assigned sales or call targets.
Work with the team to reach overall business goals.

7. Communication & Coordination

Coordinate with sales, marketing, or support teams.
Provide insights based on customer interactions (common concerns, interests, etc.).

8. Professional Conduct

Maintain workplace discipline and punctuality.
Adhere to company policies and quality standards.

Job Type: Full-time

Pay: ₹12,000.00 - ₹15,000.00 per month

Work Location: In person

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