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Tellecaller

0 years

1 - 5 Lacs

Posted:8 hours ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

We are seeking a motivated and customer-focused Telecaller to join our growing healthcare brand. As a Telecaller, you will be responsible for handling inbound and outbound calls, addressing customer inquiries, promoting our healthcare products, and driving sales through effective communication and persuasion.

Key Responsibilities:

  • Make outbound calls to potential customers from provided leads and pitch relevant healthcare products.
  • Handle inbound calls from existing or interested customers and provide detailed product information.
  • Understand customer needs and recommend appropriate products to enhance their health and well-being.
  • Follow up on previous leads and maintain strong customer relationships to ensure repeat business.
  • Achieve daily/weekly/monthly sales targets and report performance to the supervisor.
  • Maintain accurate records of calls, leads, conversions, and feedback in CRM systems.
  • Resolve customer queries in a professional manner and escalate issues when necessary.
  • Stay updated with product knowledge and healthcare industry trends.

Key Skills:

  • Strong verbal communication and persuasive skills in Hindi and English.
  • Confidence and clarity in voice with a positive attitude.
  • Ability to handle rejections and objections professionally.
  • Sales-oriented mindset with a passion for helping people.
  • Basic knowledge of healthcare or wellness products is a plus.

Job Type: Full-time

Pay: ₹9,052.08 - ₹43,472.32 per month

Benefits:

  • Cell phone reimbursement

Work Location: In person

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