0 years

0 Lacs

Delhi, Delhi

Posted:1 month ago| Platform: Indeed logo

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Skills Required

communication resolve database marketing support engagement excel crm service training development

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a confident and motivated female telecaller to join our team. The ideal candidate should have excellent communication skills and a pleasant personality to handle outbound and inbound calls effectively. Key Responsibilities: Make outbound calls to potential customers and explain company products/services. Handle inbound calls and resolve customer queries professionally. Follow up with customers to ensure satisfaction and gather feedback. Maintain call records and update the database with information, feedback, and follow-ups. Work closely with the sales/marketing team to support lead generation and customer engagement. Achieve daily/weekly call targets and conversion goals. Requirements: Female candidate preferred. Minimum qualification: 12th pass or any graduate. Good communication skills in [mention languages required – e.g., English, Hindi, Regional Language]. Basic computer knowledge (MS Excel, CRM usage is a plus). Prior experience in telecalling/customer service is an advantage. Ability to stay calm and professional under pressure. Benefits: Friendly work environment Incentives and performance bonuses Training and development opportunities Job Type: Full-time Pay: Up to ₹12,000.00 per month Work Location: In person

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