tellecaller

Job Title: Telecaller (Admissions & Inquiry)

Location: Sure 60 Gurukul, [Murthal Sonipat haryana)

Job Type: Full-Time

Salary: As per experience and skills

Job Summary:

We are looking for an enthusiastic and confident Telecaller to manage incoming and outgoing calls for student inquiries and admissions. The ideal candidate will be responsible for communicating effectively with prospective students and parents, providing detailed information about SSC CGL courses, hostel facilities, and the Gurukul system at Sure 60.

Key Responsibilities:

• Handle inbound and outbound calls related to SSC CGL coaching inquiries.
• Provide complete details about course structure, fee, hostel, batch timing, and facilities.
• Follow up with potential leads and maintain a daily call log.
• Guide students regarding the admission process and encourage them to visit the campus.
• Respond to inquiries from social media platforms, WhatsApp, or other digital sources.
• Maintain records in CRM or Excel and report daily to the manager.
• Coordinate with the counseling and marketing team for admissions-related tasks.

Required Qualifications & Skills:

• Minimum qualification: 12th pass / Graduate (any stream)
• 6 months to 1 year of telecalling or counseling experience preferred (especially in SSC/Bank/Defense coaching)
• Strong verbal communication skills in Hindi (basic English proficiency preferred)
• Confident, persuasive, and student-friendly personality
• Basic knowledge of computers (MS Excel, Google Sheets, CRM software, etc.)

Preferred Skills:

• Experience in educational counseling or admission-related telecalling
• Target-driven mindset and ability to handle pressure
• Good listener and empathetic communicator

Job Type: Full-time

Pay: ₹12,000.00 - ₹20,000.00 per month

Benefits:

• Food provided

Work Location: In person