Tellecaller

Ileap (A unit of Pathfinder)

0 years

1 Lacs

Kalighat, Kolkata, West Bengal

Posted:1 day ago| Platform: SimplyHired logo

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Skills Required

Customer service English Microsoft Office Master's degree 12th Pass Bachelor's degree Computer skills In-person Communication skills

Work Mode

On-site

Job Type

Full Time

Job Description

Job Summary: Pathfinder seeks an enthusiastic Telecaller to connect with prospective students/parents, provide program information (JEE, NEET, Board, Foundation, Olympiads), answer queries, and facilitate admissions to expand our reach and help students achieve academic dreams. Key Responsibilities: Make outbound calls, effectively communicating Pathfinder's program benefits. Respond to inbound inquiries about courses, fees, and admissions. Address doubts professionally and generate leads. Schedule appointments for center visits/counseling. Maintain accurate call records in CRM and follow up for conversions. Achieve daily/monthly call and admission targets. Stay updated on all program details. Qualifications & Requirements: Education: Minimum 10+2; Bachelor's degree preferred. Experience: Previous telecalling/customer service experience (education sector a plus). Communication: Excellent verbal skills in Bengali, Hindi, and English (or relevant local languages). Skills: Strong listening, basic computer proficiency (CRM), target-oriented, patient, positive attitude, adaptable. Job Types: Full-time, Permanent Pay: ₹10,000.00 - ₹15,000.00 per month Ability to commute/relocate: Kalighat, Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (Preferred) Language: English (Preferred) Work Location: In person

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Ileap (A unit of Pathfinder)

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Tellecaller