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Tellecaller

Cyberway Global Education

0 years

0 Lacs

Warangal, Telangana

Posted:1 month ago| Platform: SimplyHired logo

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Skills Required

Sales Customer service English In-person

Work Mode

On-site

Job Type

Full Time

Job Description

Handle incoming calls from customers with inquiries, complaints, or support needs. Provide accurate information and resolve customer issues. Gather customer information such as name, address, and contact details. Qualify leads and maintain a database of potential customers. Call customers for feedback or to update them about offers. Maintain regular follow-ups with potential leads to convert them into clients. Maintain records of calls, sales, and customer feedback. Update CRM or call management systems. Assist the sales team by setting appointments or forwarding leads. Achieve daily/weekly/monthly targets. Address customer issues or escalate them to the appropriate department. Ensure customer satisfaction by offering solutions. Gather market information and customer insights during calls. Share feedback with marketing or product development teams. Participate in training sessions and team meetings. Share best practices and support colleagues. Job Type: Full-time Pay: ₹10,000.00 - ₹11,000.00 per month Schedule: Day shift Work Location: In person

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Tellecaller