Tellecaller

Job Description

Company Description Agilish Telecom Private Limited is a company based out of 67, First Floor A-1 Block, Sewak Park, New Delhi, Delhi, India. Our company is focused on delivering top-notch telecommunication services to a diverse clientele. We strive to provide excellent customer service and innovative telecom solutions tailored to meet the needs of our customers. Role Description This is a full-time on-site role for a Telecaller located in Delhi, India. The Telecaller will be responsible for making outbound calls to potential customers, answering inbound inquiries, providing detailed information about our services, handling customer complaints, maintaining customer databases, and generating sales leads. The Telecaller will also be responsible for meeting daily and monthly call targets and providing feedback on customer interactions. Qualifications Excellent verbal communication skills and a good command of the local language Customer service and interpersonal skills Telephone etiquette and active listening skills Basic computer and database management skills Ability to handle customer complaints and objections professionally Previous experience in a telecalling or customer support role is a plus High school diploma or equivalent required Show more Show less