Telesales/Telemarketing Executive

1 - 2 years

0 Lacs

mumbai city

Posted:3 hours ago| Platform: Shine logo

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Skills Required

telecalling telecommunication telesales

Work Mode

On-site

Job Type

Full Time

Job Description

Job Summary

Generate sales through inbound and outbound calls for IT hardware products and consumables, including printers, cartridges, inks, toners, peripherals, and related office IT solutions.

Key Responsibilities

  • Make high-volume outbound and inbound sales calls to potential and existing customers.
  • Understand customer IT and office requirements and recommend suitable IT hardware, peripherals, and consumables.
  • Promote products such as printers, printer consumables, accessories, and related hardware solutions.
  • Achieve daily, weekly, and monthly sales targets.
  • Follow up on inquiries, quotations, and leads to convert them into confirmed orders.
  • Maintain accurate records of calls, leads, follow-ups, and sales in the CRM system.
  • Coordinate with internal teams for order processing and customer support.

Requirements

  • Minimum 2 years of tele-sales experience (B2B/B2C), preferably in IT hardware, electronics, office automation, or related industries.
  • Strong communication, convincing, and negotiation skills.
  • Target-oriented, self-motivated, and proactive attitude.
  • Basic working knowledge of CRM tools and MS Office.
  • Ability to understand technical product basics and explain them clearly to customers.

Note

Occasional travel to client sites or meetings may be required

 

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