Telesales Executive

Job Description

Key Responsibilities: 1. Outbound Calling: ○ Make proactive outbound calls to potential riders to introduce and explain our product offerings. ○ Effectively communicate the benefits and features of the product to encourage rider sign-ups. 2. Customer Support: ○ Respond promptly to rider inquiries and resolve issues efficiently to ensure satisfaction. ○ Maintain a positive and professional attitude when addressing rider concerns. 3. Lead Management and Follow-Up: ○ Follow up on leads to nurture relationships and convert potential riders into active users. ○ Build and sustain strong relationships to maintain engagement and loyalty. 4. Target Achievement: ○ Meet and exceed daily, weekly, and monthly call and sales targets. ○ Consistently strive to improve performance metrics and contribute to team goals.