Telesales Executive

Job Description

We are looking for a motivated and results-driven Telesales Executive to join our dynamic sales team. As a Telesales Executive, you will be responsible for generating leads, making outbound calls to potential customers, and closing sales over the phone. The ideal candidate should be persuasive, energetic, and ready to go the extra mile to ensure customer satisfaction and company success. Key Responsibilities: Contact potential or existing customers to inform them about products or services using scripts Answer questions about products or the company Ask questions to understand customer requirements and close sales Direct prospects to the field sales team when needed Enter and update customer information in the database Take and process orders in an accurate manner Handle grievances to preserve the company’s reputation Go the “extra mile” to meet sales quota and facilitate future sales Keep records of calls and sales and note useful information Requirements and Skills: Proven experience as a telesales representative or other sales/customer service role Proven track record of successfully meeting sales quota preferably over the phone Ability to learn about products and services and describe/explain them to prospects Excellent communication and interpersonal skills Cool-tempered and able to handle rejection Outstanding negotiation skills with the ability to resolve issues and address complaints