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Telesales Associate

Telesales Associate

1 - 3 years

|

1 - 3 Lacs

Mumbai Maharashtra India

Posted:3 days ago| Platform: Foundit logo

Apply

Skills Required

Compliance Product Understanding Sales

Work Mode

On-site

Job Type

Full Time

Job Description

Outbound Sales Calls (30%) 70% connect rate, follow-ups on KYC & disbursals, assist with Quick Eligibility Checks (QECs).
Funnel Improvement (50%) Drive higher loan conversions through effective counseling & document collection.
Process & Quality Adherence (10%) Maintain 90% telesales quality standards & regulatory compliance.
Customer Satisfaction (10%) Ensure CSAT score of 4.5+ and deliver an exceptional customer experience.

What You Need:

Strong sales & negotiation skills
Experience in loan product telesales
Ability to drive loan funnel conversions
Adherence to compliance & quality standards

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