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Telecounselor

Telecounselor

Techaccess Learning

0 years

|

1 - 0 Lacs

Posted:1 day ago| Platform: SimplyHired logo

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Skills Required

english 12th pass bachelor's degree recruiting computer skills in-person communication skills

Work Mode

On-site

Job Type

Full Time

Job Description

Role: Telecounsellor (EdTech Company)

Location: Nirman Vihar/Okhla Phase-II

Key Responsibilities:

Student/Parent Interaction:
Make outbound calls to prospective students or parents and explain the company’s educational products and services.
Handle inbound queries regarding admissions, course details, fees, or career guidance.
Counselling & Guidance:
Assess students’ educational needs, interests, and career goals to recommend suitable programs.
Provide clarity on course curriculum, teaching methodology, and learning outcomes.
Sales & Conversion:
Convince students/parents to enroll in courses.
Achieve daily, weekly, and monthly enrollment/ sales targets.
Maintain a database of leads and follow up regularly.
Relationship Management:
Build rapport with students and parents to ensure trust and long-term engagement.
Assist enrolled students with onboarding processes.
Reporting & Coordination:
Update CRM systems with student interactions and progress.
Coordinate with the academic or operations team for smooth student onboarding.

Skills Required:

Excellent communication skills Hindi & English
Persuasive and empathetic counselling ability.
Basic computer knowledge & CRM handling.
Patience, active listening, and problem-solving skills.
Sales and target-driven mindset.

Qualifications:

Minimum: 12th pass or Graduate (any stream).
Prior experience in telecalling, counselling, or sales (preferred in EdTech or education sector).

Job Types: Full-time, Permanent, Fresher

Pay: ₹11,335.27 - ₹25,000.00 per month

Benefits:

Cell phone reimbursement
Internet reimbursement
Paid sick time

Work Location: In person

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