Job
Description
As an experienced Promotion Expert (Product Owner) with deep domain expertise in Telecom billing systems such as Samson, Ensemble, and related components, you will play a pivotal role in architectural design and system transformation. Your primary responsibility will be to act as the Product Owner and Subject Matter Expert (SME) for the promotions and offers domain within the Telecom ecosystem. You will collaborate with stakeholders, development teams, and clients to design scalable and robust promotional solutions that bridge the gap between business needs and technical execution. Key Responsibilities: - Act as the Product Owner and SME for promotions and offers within the Telecom ecosystem. - Design, define, and prioritize product features related to promotions, offers, and eligibility logic. - Analyze and interpret legacy systems and C codebases to extract and document business logic and requirements. - Collaborate with enterprise architects, developers, QA, and operations teams to ensure high-quality solutions. - Lead architectural discussions and contribute to modernization initiatives, balancing legacy support and future-state roadmaps. - Interface with clients, manage expectations, gather requirements, provide solutions, and identify business growth opportunities. - Drive continuous improvement, innovation, and best practices within the promotion engine domain. - Facilitate backlog grooming, sprint planning, and product review sessions. - Support UAT, production deployments, and post-deployment issue resolutions. - Train and mentor junior team members, serving as a technical and functional anchor. Required Skills & Qualifications: - 5+ years of experience with Telecom billing systems like Samson and Ensemble. - Strong understanding of Promotion Engines, Offers Management, and Eligibility Logic within telecom billing systems. - Experience in analyzing and translating legacy C code into modern, well-documented business logic. - Hands-on experience in system architecture design. - Ability to act as a Product Owner, manage product backlogs, and work in Agile/Scrum teams. - Excellent stakeholder management and client communication skills. - Strong analytical and problem-solving capabilities. - Ability to take ownership and drive initiatives with minimal supervision. Preferred Qualifications: - Proficiency in C programming, especially with telecom legacy systems. - Experience with modern architecture paradigms like microservices or cloud-native solutions. - Knowledge of CI/CD practices, version control (e.g., Git), and DevOps pipelines. Soft Skills: - Strong leadership and team anchoring skills. - High attention to detail and a commitment to quality. - Ability to translate complex technical issues into clear, business-relevant discussions. - Proactive, self-driven, and adaptable to dynamic business environments. GlobalLogic offers a culture of caring, learning and development opportunities, interesting and meaningful work, balance and flexibility, and a high-trust organization where integrity is key. By joining GlobalLogic, you'll have the chance to work on impactful projects and be part of a trusted digital engineering partner to leading companies worldwide.,