Telecalling Teamleader

Key Responsibilities:

• Supervise, guide, and motivate a team of telecallers to achieve daily and monthly lead generation targets.
• Allocate leads, monitor call performance, and ensure timely follow-ups with potential clients.
• Conduct regular training sessions to improve communication and pitching skills.
• Maintain call logs, CRM data, and generate performance reports.
• Coordinate with the sales team to schedule site visits and ensure lead conversion.
• Handle escalated customer queries and ensure client satisfaction.
• Develop strategies to increase productivity, call quality, and overall team performance.
• Recruit and onboard new telecalling executives when required.

Requirements:

• Graduate or equivalent qualification (MBA preferred).
• 2 years of experience in telecalling or telesales, with at least 1 year in a leadership role in the real estate sector.
• Strong communication, leadership, and interpersonal skills.
• Proficiency in CRM tools and MS Office.
• Target-oriented, self-motivated, and proactive approach.
• Ability to handle pressure and drive

Job Types: Full-time, Permanent

Pay: ₹25,000.00 - ₹35,000.00 per month

Work Location: In person