Telecalling Internship in Delhi

Selected Intern's Day-to-day Responsibilities Include

• Handle incoming client inquiries related to website development, ERP, mobile apps, and other IT solutions.
• Make outbound calls to potential leads for follow-ups, reminders, and client engagement.
• Understand client requirements at a basic level and document them clearly for the sales/technical team.
• Schedule client meetings/demos with the appropriate internal team members.
• Maintain and update client information, call notes, and follow-ups in CRM/Excel/Google Sheets.
• Ensure regular communication and follow-ups with prospects until meetings are successfully conducted.
• Build a professional and positive first impression of Ebslon Infotech with every client interaction.
  

Skills & Qualifications

• Excellent communication skills in English & Hindi (written and spoken).
• Confidence in handling phone conversations and client follow-ups.
• Ability to grasp basic IT concepts (websites, apps, ERP, digital services).
• Strong listening, documentation, and coordination skills.
• Organized and proactive with good time management.
• Familiarity with MS Office, Google Workspace, or CRM tools.