Telecalling Executive

0 - 1 years

1 - 2 Lacs

Posted:20 hours ago| Platform: Naukri logo

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Work from Office

Job Type

Full Time

Job Description

Roles and Responsibilities

  • Handle inbound calls from clients to resolve their queries and concerns.
  • Maintain accurate records of all interactions with clients using CRM software.
  • Collaborate with internal teams to resolve complex client issues.
  • Identify opportunities to upsell/cross-sell relevant products or services based on client needs.

Desired Candidate Profile

  • 0-1 year of experience in BPO, telesales, voice process, or related field.
  • Excellent communication skills in EnglishTAMIL/TELUGU.
  • OFFICE TIMINGS: 9AM TO 7PM OR 10AM TO 8PM
  • ROTATIONAL WEEK OFF (MIN-FRI ANY 1 DAY OFF ) SAT AND SUN COMPULSORY WORKING.
  • Basic knowledge of computer applications and MS Office suite.

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