Telecalling Executive

About Sahaj Retail Limited

Sahaj Retail Limited is a leading name in providing innovative and reliable retail and digital services to customers across India. We aim to empower people through technology-driven solutions, ensuring convenience, trust, and quality service.

Job Summary

freshers can also apply

Key Responsibilities

• Make outbound calls to potential customers from the provided database/leads.
• Explain the features, benefits, and offers of company products/services clearly and effectively.
• Handle customer queries and objections professionally to ensure successful conversions.
• Maintain and update the customer database regularly.
• Follow up with prospective customers and close sales.
• Maintain call quality standards and comply with the companys customer support process and scripts.
• Provide feedback to the management team on customer needs, problems, and market trends.

Key Skills & Competencies

• Excellent verbal communication skills in Hindi and English (knowledge of regional languages will be an advantage).
• Strong convincing and negotiation skills.
• Goal-oriented and self-motivated.
• Basic computer skills (MS Office, CRM tools).

Qualifications & Experience

• Minimum 12th pass; Graduation preferred.
• 0-2 years of experience in outbound calling, telesales, or customer service (

  Freshers with good communication skills can also apply).

• Experience in insurance, telecom, banking, or retail sales will be an added advantage.