Telecalling Executive

Job Title:

Location:

About Us:

MGM Global is a trusted study abroad consultancy helping students and parents navigate the overseas education journey with complete transparency and expert guidance. We offer university selection, course mapping, application processing, visa support, scholarships, and pre-departure assistance.

Telecalling Executive

Key Responsibilities:

• Make outbound calls to prospective students/parents from the lead database.
  
• Explain MGM Globals study abroad services and benefits clearly and confidently.
  
• Schedule counseling sessions and follow up consistently until closure.
  
• Maintain accurate records of calls and lead status in CRM or Google Sheets.
  
• Share basic information about courses, countries, admission criteria, and documentation.
  
• Assist the counselling team in collecting required documents for processing.
  
• Handle basic queries regarding study destinations and application timelines.
  

Requirements:

• 0–3 years of experience in telecalling, counseling, or lead generation (freshers welcome).
  
• Strong communication skills in English and Hindi (regional languages a plus).
  
• Comfortable with MS Excel/Google Sheets and WhatsApp/email follow-ups.
  
• Enthusiastic, polite, and persuasive on calls.
  
• Willingness to learn about global education systems and countries like UK, USA, Canada, Germany, Cyprus, Italy, Europe and Australia etc.
  

What We Offer:

• Fixed Salary plus Performance-based incentives and learning opportunities.
  
• Exposure to international education and student recruitment processes.
  
• Potential to grow into a full-time counselor or admissions associate role.
  

How to Apply:

info@mgmglobal.co