Telecalling Executive

1 - 31 years

2 Lacs

brookefield bengaluru/bangalore

Posted:17 hours ago| Platform: Apna logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Customer Support: Handle customer inquiries, complaints, and feedback via phone, email, or chat, ensuring prompt and professional responses. Issue Resolution: Identify customer needs and provide effective solutions to ensure high satisfaction and retention. Documentation: Maintain accurate records of customer interactions, transactions, and feedback in the CRM system. Product Knowledge: Stay updated on company products, services, and policies to assist customers effectively and accurately. Team Collaboration: Work closely with other departments to resolve complex issues and contribute to improving overall customer experience.

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