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BCC Infotech
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Telecalling Executive

Telecalling Executive

BCC Infotech

0 - 31 years

1 - 2 Lacs

nungambakkam chennai region

Posted:19 hours ago| Platform: Apna logo

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Skills Required

outreach documentation communication support processing verification

Work Mode

On-site

Job Type

Full Time

Job Description

Job Summary: The Telecaller for Bank Loan Offer Process is responsible for reaching out to potential and existing customers to promote and explain loan products offered by the bank/NBFC. Key Responsibilities: Customer Outreach & Lead Generation Make outbound calls to customers for personal, business, home loans. Explain loan features, interest rates, eligibility criteria, and documentation requirements. Source leads through cold calling, references, and follow-ups. Loan Product Communication Clearly communicate loan options, benefits, and offers to customers. Match customer needs with appropriate loan products. Upsell and cross-sell products wherever applicable. Documentation & Application Support Guide customers on required documentation for loan processing. Coordinate with internal teams for document collection, verification, and approval. Follow-up with customers to ensure timely submission of documents. Required Skills & Qualifications Minimum qualification: +2 / Graduate in any discipline. Proven experience in telecalling, sales, or banking preferred. Strong communication and interpersonal skills. Ability to convince, negotiate, and convert leads. Basic knowledge of financial and banking products is an advantage.

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Telecalling Executive