Telecalling Executive

0 years

0 Lacs

Posted:5 days ago| Platform: Indeed logo

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Work Mode

On-site

Job Type

Full Time

Job Description

  • Make Outbound Calls: Contact potential or existing customers to inform them about products or services using scripts.
  • Handle Inbound Queries: Respond to incoming calls from customers and address their inquiries or complaints professionally.
  • Maintain Customer Records: Update customer information in the database and ensure accurate record-keeping of all interactions.
  • Achieve Sales/Conversion Targets: Persuade customers to purchase products or services and meet daily/weekly/monthly targets.
  • Follow-up Communication: Conduct follow-up calls to prospective customers and maintain consistent communication to close sales.
  • Provide Product/Service Information: Clearly explain product features, benefits, and pricing to customers.
  • Handle Objections Effectively: Listen to customer concerns patiently and provide appropriate solutions to build trust.
  • Collaborate with Team: Work closely with the sales or customer service team to streamline processes and improve performance.

Job Type: Full-time

Pay: ₹12,000.00 - ₹20,000.00 per month

Language:

  • Hindi (Preferred)
  • English (Required)

Location:

  • Dwarka, Delhi, Delhi (Preferred)

Work Location: In person

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