Telecalling and documentation

Job Description

TELECALLING Outbound Calls: Initiate calls to potential customers to introduce and promote the company’s products or services. Inbound Calls: Handle incoming calls from customers, addressing inquiries, providing information, and resolving issues promptly. Customer Engagement: Build rapport with customers to understand their needs and suggest appropriate solutions. Data Management: Accurately record details of calls, including customer feedback and follow-up requirements, in the CRM system. DOCUMENTATION Subsidy Coordination: Liaise with government bodies like ANERT (Agency for New and Renewable Energy Research and Technology) to process subsidy claims for residential and commercial solar installations. KSEB Documentation: Prepare all required documents for KSEB (Kerala State Electricity Board) approvals related to solar projects, including subsidy applications and grid connectivity paperwork. Job Types: Full-time, Fresher Pay: ₹10,000.00 - ₹12,000.00 per month Supplemental Pay: Performance bonus Work Location: In person